Front of House Receptionist

Corps Security; Windsor; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading provider of specialist security services in the UK seeks a Front of House Security Officer in Windsor. The ideal candidate will ensure professional service delivery, manage incidents effectively, and maintain high customer service standards. We offer a supportive work environment, competitive benefits, and commitment to diversity.

Benefits

Company sick pay scheme

Paid SIA license renewals

Enhanced Family Leave Pay

Cycle to Work Scheme

High staff discounts & rewards

Access to Digital GP

Excellent pension scheme

Death in Service - £5000

Recruitment bonus scheme

Employee assistance programme

Qualifications

• Excellent communication skills and customer focus required.
• SIA Front-Line License mandatory.
• Ability to meet deadlines, multitask, and work under pressure.

Responsibilities

• Ensure high standards of performance and professionalism.
• Report and escalate issues appropriately.
• Respond promptly to incidents including medical and fire.

Skills

Excellent communication skills

Customer focus

Confidence and relationship building

Ability to meet deadlines

Multitasking

Proficient in Microsoft Office

Education

Valid SIA Front-Line License

Job description

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was initially established to provide employment for ex-servicemen returning from the Crimean War.

By adhering to our values of loyalty, integrity, service, we have become the UK’s most established and respected provider of specialist security services.

Who are we looking for?

We are seeking a friendly, customer service-focused Front of House Security Officer.

You will play a crucial role by ensuring consistent, professional service delivery on site, handling incidents effectively, and adhering to escalation procedures. You should actively contribute to security operations by completing all relevant tasks and understanding the site culture.

You will work approximately 45 hours per week, Monday to Friday, from 07:30 to 16:30.

What we offer:

• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards
• Access to Digital GP
• Excellent pension scheme
• Death in Service - £5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need:

• Excellent communication skills and customer focus
• A valid SIA Front-Line License
• Confidence and ability to build effective relationships
• Ability to meet deadlines, multitask, and work under pressure
• Proficient in Microsoft Office
• Ability to achieve vetting to BS7858 standards

What you will do:

• Maintain high standards of performance, professionalism, and customer service
• Comply with operational instructions and external regulations
• Report and escalate issues appropriately
• Produce clear operational reports
• Be familiar with site systems and procedures
• Support service improvements and build relationships with guests
• Understand site changes and communicate effectively
• Operate security systems to ensure safety
• Coordinate with management and external authorities
• Respond promptly to incidents, including medical, fire, and crises
• Perform additional admin duties as required

We value diversity and are committed to creating an inclusive environment. We support members of the armed forces, veterans, and their families, guaranteeing interviews for eligible veterans.

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