Front of House Receptionist

KPI Recruiting Ltd; Wilmslow; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency in Wilmslow is seeking a professional Front of House Receptionist to deliver a high-end experience for visitors. The ideal candidate will have prior experience in customer-facing roles and excel in providing warm, attentive service. Responsibilities include managing guest interactions, supporting events, and ensuring a welcoming environment. This role demands excellent communication skills and the ability to work under pressure.

Responsibilities

• Act as the first point of contact for guests, ensuring high-level service.
• Maintain a welcoming reception and client suite.
• Support internal events and client meetings.
• Manage meeting room setup and anticipate client needs.
• Provide onboarding support to new colleagues.
• Conduct daily checks on AV equipment and report issues.
• Handle post distribution and stationery management.

Skills

Clear and confident communicator

Trusted to handle confidential information

Warm and precise service

Calm under pressure

Seamless support in high-end settings

Reliable with flexible hours

Positive team-focused attitude

Job description

Social network you want to login/join with:

We're recruiting for a professional Front of House Receptionist to join our client's growing Front of House team. This role is the first point of contact for visitors, delivering a high-end experience that reflects the client's values. You will play a key role in upholding the culture and standards of the business through warm, attentive service. This is the perfect role for a professional individual, with previous experience of working in high-end customer facing roles such as Hotels, Spas or even Cabin Crew!

Responsibilities

• Acting as the first point of contact for all guests, delivering a seamless, high-level service from arrival to departure, including greetings, refreshments, and ongoing care
• Maintaining awelcoming reception and client suite
• Supporting internal events and client meetings and following hygiene best practices
• Managing meeting room setup, refresh, and turnaround efficiently, anticipating client needs
• Providing onboarding support for new colleagues, including workstation setup, basic IT assistance, and office orientation
• Updating seating plans and coordinated desk moves smoothly with minimal disruption
• Conducting daily checks on AV equipment, kitchen appliances, and office systems, reporting any issues promptly
• Handling post distribution, courier coordination, confidential waste management, and stationery stock levels via the Helpdesk

Key Requirements:

• Clear and confident communicator
• Trusted to handle confidential information discreetly and professionally
• Provides warm, precise, and attentive service
• Remains calm and solution-oriented under pressure
• Delivers seamless, unobtrusive support in high-end settings
• Adapts to early starts or late finishes with reliability
• Contributes a positive, team-focused attitude toward excellence