Front of House Receptionist

KPI RECRUITING LTD; United Kingdom; On-site; GBP 29,000; Full time

Job summary

A recruiting agency seeks a professional Front of House Receptionist in Wilmslow. The role entails being the first point of contact for visitors, providing high-end service, and ensuring a positive experience. Ideal candidates have experience in customer-facing roles such as hospitality or cabin crew. The position is Monday to Friday, 9am to 5:30pm, with a salary of £28,500 per annum.

Qualifications

• Previous experience in high-end customer-facing roles such as Hotels, Spas, or Cabin Crew.
• Ability to handle confidential information discreetly.
• Reliability in adapting to varied work hours.

Responsibilities

• Act as the first point of contact for guests, delivering high-level service.
• Maintain a welcoming reception and client suite.
• Support internal events and client meetings.
• Manage meeting room setup efficiently.
• Provide onboarding support for new colleagues.

Skills

Clear and confident communication

Discretion and professionalism

Warm and attentive service

Calm under pressure

Team-focused attitude

Job description

Front of House Receptionist

Location: Wilmslow

Hours: Monday to Friday, 9am to 5.30pm

Salary: £28,500 per annum

The role:

We're recruiting for a professional Front of House Receptionist to join our client's growing Front of House team. This role is the first point of contact for visitors, delivering a high-end experience that reflects the client's values. You will play a key role in upholding the culture and standards of the business through warm, attentive service. This is the perfect role for a professional individual, with previous experience of working in high-end customer facing roles such as Hotels, Spas or even Cabin Crew!

Responsibilities:

• Acting as the first point of contact for all guests, delivering a seamless, high-level service from arrival to departure, including greetings, refreshments, and ongoing care
• Maintaining a welcoming reception and client suite
• Supporting internal events and client meetings and following hygiene best practices
• Managing meeting room setup, refresh, and turnaround efficiently, anticipating client needs
• Providing onboarding support for new colleagues, including workstation setup, basic IT assistance, and office orientation
• Updating seating plans and coordinating desk moves smoothly with minimal disruption
• Conducting daily checks on AV equipment, kitchen appliances, and office systems, reporting any issues promptly
• Handling post distribution, courier coordination, confidential waste management, and stationery stock levels via the Helpdesk

Key Requirements:

• Clear and confident communicator
• Trusted to handle confidential information discreetly and professionally
• Provides warm, precise, and attentive service
• Remains calm and solution-oriented under pressure
• Delivers seamless, unobtrusive support in high-end settings
• Adapts to early starts or late finishes with reliability
• Contributes a positive, team-focused attitude toward excellence

Interested? Call Meg on 01782 712230 or email [e-mail]

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