Front of House Receptionist

Silver Planet Group; England; On-site; GBP 25,000; Full time

Job summary

Join a well-established client as a Front of House Receptionist in Slough. This temp-to-perm role offers an exciting opportunity to provide first-class customer service at the front desk. You'll be the welcoming face for guests, ensuring smooth operations and effective communication. With a focus on professionalism and attention to detail, you'll handle enquiries, maintain a tidy environment, and support administrative tasks. If you're self-motivated, organized, and enjoy interacting with people, this position is perfect for you. Embrace the chance to grow within a supportive team atmosphere and make a positive impact on the customer experience.

Benefits

On-site parking

Qualifications

• Experience in reception or front desk roles preferred.
• Strong communication and customer service skills required.

Responsibilities

• Perform reception duties and handle enquiries professionally.
• Maintain a tidy reception area and prepare meeting rooms.

Skills

Reception experience

Communication skills

Customer service skills

Attention to detail

MS Office proficiency

Multitasking

Tools

PC

MS Office

Job description

Our well-established client, based in Slough, is looking for a Front of House Receptionist on a temp-to-perm basis, initially for three to five months with a view to going permanent thereafter.

The successful candidate will help to ensure the smooth and efficient running of the front desk and to deliver a first-class professional customer service to its guests. The successful candidate will be friendly and personable with a good understanding of IT systems.

Working Hours and Salary

• Monday - Friday - 8.30am - 5.00pm, 37.5 hours per week
• £25,000 per annum
• On-site parking

Key Responsibilities

1. Perform reception duties in an efficient, professional, and courteous manner.
2. Handle day-to-day front of house enquiries.
3. Answer the switchboard and maintain a rapid response rate according to the standards.
4. Communicate clearly and effectively with clients, suppliers, and staff.
5. Establish and maintain working relationships with co-workers, managers, and the public.
6. Prepare meeting rooms and serve refreshments.
7. Handle customer/visitor enquiries courteously and keep the reception and common areas tidy.
8. Order and maintain office supplies.
9. Ensure adherence to Health & Safety procedures.
10. Handle general administrative duties.
11. Participate in centre tours and become familiar with our client's products and services.
12. Assist with selling our client's products as appropriate.

Key Skills

1. Reception experience is preferred.
2. Strong written and verbal communication skills, with diplomacy.
3. Flexible, self-motivated, and well-presented.
4. Excellent customer service skills with a positive attitude.
5. Attention to detail and highly organized.
6. Professional telephone manner.
7. Proficient in PC use and MS Office suite.
8. Team player with confidence in interacting with clients at all levels.
9. Ability to multitask effectively.

Please note that we will contact only those candidates who are deemed suitable based on their experience, training, and skills. Unsuccessful CVs will not be retained beyond 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to diversity and inclusion and encourages applications from all qualified individuals regardless of age, disability, sex, sexual orientation, pregnancy, race, religion, gender identity, or marital status.