Front of House Receptionist

Bupa; Cambridge; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading health insurance provider in Cambridge is looking for a Front of House Receptionist to handle reception and administrative activities. You'll provide outstanding customer service, complete administrative tasks efficiently, and ensure compliance with quality standards. Candidates should be educated to GCSE level with strong communication skills and proficiency in MS Office. This is a full-time position with a competitive salary of £26,800 and excellent benefits.

Benefits

Bupa health insurance

Enhanced pension plan

Annual bonus scheme

Travel cost support

Online discounts

Qualifications

• GCSE level education or equivalent is required.
• Proficient in using MS Office packages.
• Outstanding written and verbal communication skills.

Responsibilities

• Complete reception administrative tasks accurately.
• Offer outstanding customer service.
• Ensure compliance with operational control standards.

Skills

Excellent communication skills

Teamwork

Proficiency in MS Office

Education

Educated to GCSE level or equivalent

Job description

Overview

Front of House Receptionist – Cambridgeshire, CB24 – Permanent – Salary - £26,800 + excellent benefits – 40 hours per week or 32 hours per week (over four days) – Shift pattern: 07:30 – 16:00 and 08:30 – 17:00 Mon – Fri – the role may involve evening and weekend work in the future

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.

You’ll help us make health happen by:

• Completing all reception administrative tasks accurately and efficiently
• Offering an outstanding customer service experience
• Contributing fully to the team and the team goals
• Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements
• Ensuring safety of yourself, colleagues, and customers while in the centre

Key Skills / Qualifications

• Educated to GCSE level or equivalent
• Computer literate – proficient in MS Office packages
• Excellent communication (written and verbal) and interpersonal skills
• Ability to work as part of a team

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Time Type: Full time

Job Area: Administration

Locations: Clinic - Cambridge