Front of House Pro - Food, Drinks & Growth

Wells & Co.; Kilsby; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed

Great working environment

Job summary

The Bear is a modern community pub, part of Wells & Co., seeking Front of House staff to deliver an exceptional customer experience and a mouth-watering food offering. Duties include taking orders, coordinating with the kitchen, handling payments, and promoting menu and drinks.

The role emphasizes teamwork, beer knowledge, and a passion for guest service in a lively setting. We offer a vibrant work culture with competitive hourly pay, tips, and benefits such as holidays, pension, and staff

Qualifications

• Previous experience working front of house in a hospitality or customer facing environment.
• Enthusiasm and passion for food and beer.
• Ability to deliver excellent customer service in a fast paced environment.

Responsibilities

• Taking responsibility for the customer journey, ensuring their experience is second to none.
• Taking accurate orders and working closely with kitchen staff.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.
• Observing service and standards and reporting any incidents or issues.

Skills

FOH experience

Customer service

Teamwork

Fast-paced environment

Job description

The Bear is a modern community pub, part of Wells & Co., seeking Front of House staff to deliver an exceptional customer experience and a mouth-watering food offering. Duties include taking orders, coordinating with the kitchen, handling payments, and promoting menu and drinks.

The role emphasizes teamwork, beer knowledge, and a passion for guest service in a lively setting. We offer a vibrant work culture with competitive hourly pay, tips, and benefits such as holidays, pension, and staff