Front of House Porter — Five-Star Guest Service Team

Royal Lancaster London; Greater London; On-site; GBP 26,000 - 30,000; Full time

Job summary

A prestigious London hotel is seeking a Front of House Porter to join the Guest Services department. This position requires a passionate individual who can ensure all guests receive a warm welcome and exceptional service. Responsibilities include delivering and storing luggage, assisting with guest greeting, and maintaining Health and Safety standards. The role offers competitive annual earnings up to £30,000, extensive benefits including a pension scheme, discounts, and opportunities for personal development. Join our award-winning family today!

Benefits

Annual earnings up to £30,000

Pension scheme with company contributions

50% discount in restaurants and spas

Complimentary stay after probation

Extensive discounts on benefits

Access to private medical insurance

Employee Assistance Programme

Bike to work scheme

Free meals on duty

Qualifications

• A passion for delivering high-quality guest service.
• Ability to work in a team and contribute to a positive environment.
• Legally eligible to work in the UK.

Responsibilities

• Greet all guests warmly.
• Deliver and store guest luggage efficiently.
• Assist in lobby hosting and guest greeting.
• Conduct regular Health and Safety inspections.
• Ensure compliance with security standards.

Skills

Guest services

Health and Safety standards

Security compliance

Positive energy

Job description

A prestigious London hotel is seeking a Front of House Porter to join the Guest Services department. This position requires a passionate individual who can ensure all guests receive a warm welcome and exceptional service. Responsibilities include delivering and storing luggage, assisting with guest greeting, and maintaining Health and Safety standards. The role offers competitive annual earnings up to £30,000, extensive benefits including a pension scheme, discounts, and opportunities for personal development. Join our award-winning family today!