Front of House Porter

Belmond; Oxford; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a prestigious luxury hotel as a Front of House Porter, where you will be the welcoming face for guests. Your role will involve greeting guests, managing luggage, and ensuring an exceptional experience. This fixed-term contract offers the opportunity to be a part of a renowned service team in a celebrated environment.

Benefits

Competitive salaries with generous service charge

Complimentary and preferred rates at iconic destinations

Dedicated hospitality-specific benefits platform

Qualifications

• Previous face-to-face customer service experience is required.
• Must have a clean driving license and be over 25 years old.

Responsibilities

• Initial on-site meet and greet of guests.
• Taking care of luggage and initial queries.
• Valet parking of cars and supporting the Front of House team.

Skills

Customer Service

Job description

As a Front of House Porter at Le Manoir aux Quat’Saisons you will be the first friendly face to meet and greet our guests and showcase everything that we embody as one of our team.

If you are looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

· Initial on-site meet and greet of all of our guests

· Taking care of luggage and all other initial queries

· Valet parking of all cars on property

· Supporting the rest of the Front of House team to provide an excellent welcome and departure experience for all of our guests and visitors

About Us

Experience the best gardens and gastronomy in the English countryside. Le Manoir aux Quat’Saisons offers a distinctive combination of inspired history and impassioned innovation in culture and gastronomy. It has received international acclaim since opening, earning it two Michelin stars. Le Manoir is a place that brings the outside in; exploring the sprawling gardens, orchard and vineyard before finding verdant and cultural touches in the décor and artefacts of the interiors.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

Le Manoir aux Quat’Saisons is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

What You Bring:

· Warm, genuine and approachable character

· Previous face-to-face customer service experience

· Clean driving licence and over the age of 25 for insurance purposes

Applicants must have eligibility to work in the UK.

Please note this is a fixed term contract until 24th January 2026

What We Offer:

At Le Manoir aux Quat’Saisons we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

· Competitive salaries with generous service charge

· Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site

· Dedicated hospitality-specific benefits platform and many more

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.