Front of House Operative - Training Ground

Sodexo; Newcastle upon Tyne; On-site; GBP 25,000 - 26,000; Full time

Job summary

Sodexo is on the lookout for a Front of House Operative to join their team at Newcastle United Football Club's Training Ground. This role focuses on providing exceptional customer service within a busy environment, ensuring that all players and staff are supported during events. Ideal candidates should have excellent communication skills and the ability to work efficiently under pressure, while experiencing the vibrant atmosphere of one of the leading hospitality providers.

Benefits

Employee benefits and rewards

Recognition programs

Qualifications

• Excellent communication skills and a can-do attitude.
• Experience working front of house with high-quality customer service.
• Ability to memorise orders and thrive in busy environments.

Responsibilities

• Ensure service areas are prepared according to company standards.
• Provide high levels of customer service to players and staff.
• Assist with setup before events and complete tasks assigned by supervisors.

Skills

Communication

Customer Service

Ability to Work Under Pressure

Teamwork

Job description

We're experience makers.

And food fanatics. And we're hiring.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive.

Because at Sodexo Live! We're so much more.

Be part of something greater.

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. We believe that venues and events don't just bring people together, they create exceptional moments and lasting memories!

We are looking for a Front of House Operative to join us at Newcastle United Football Clubs Training Ground.

A few things about you

Our Front of House team is at the heart of everything we do, so it's important that fantastic customer service is always at the forefront! If you are a friendly, and approachable individual with great communication skills, this would be the perfect role for you!

Package Description

• 40 hours per week.
• £12.08 per hour
• 5 Days out of 7 Per Week
• Many employee benefits, rewards and recognition.
• This position is dependant on a DBS check.

Main Responsibilities

• To partake in training as required by both legislation and the company.
• To assist with setup prior to player/staff arrival, ensuring all necessary equipment is in place.
• To ensure the preparation of all service areas, the quality of service and standards of hygiene within the catering facility conforms to company standards.
• To ensure the preparatory work for all events is completed in a timely manner.
• To work efficiently and ensure all mis en place, adhering to company working practices.
• To complete any task assigned by a supervisor, working proactively at all times.
• To ensure that player and staff requirements and satisfaction are met throughout the day, with the highest possible level of customer service provided and food and beverage orders taken as required.
• Working in adherence with Food Allergens information and service procedures.
• To remain attentive to players/staff needs, working in a timely manner to minimise any wait times.

The Ideal Candidate

Essential: Ability to remain calm under pressure, and follow instructions. Excellent communication skills, with a Can do' attitude, and ability to work within a team. Experience working front of house, with the capability to deliver the highest quality customer service. Ability to work efficiently, and thrive within a busy environment. The ability to memorise orders Desirable: Experience working within sports and leisure/stadium.

About The Company

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.