Front of House Multi-Skilled Team member

NOVOTEL; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK hotel chain is looking for a Front of House Multi-Skilled Team Member in Nottingham. The candidate will be responsible for ensuring guest satisfaction, handling food and drink orders, and maintaining high service standards. This position offers a zero-hour contract with a competitive pay rate starting at £12.21 per hour. Immediate start available.

Responsibilities

• Welcoming guests warmly.
• Taking beverage and food orders accurately.
• Upselling items when serving.
• Maintaining cleanliness in your section.
• Serving food and beverages carefully.
• Coordinating with kitchen staff for timely food delivery.
• Assisting other team members across departments.
• Handling guest inquiries and resolving issues professionally.

Skills

Customer service skills

Food hygiene and safety knowledge

Cash handling experience

Effective communication

Time management

Problem-solving abilities

Active listening

Ability to multitask

Job description

Job Title: Front of House Multi-Skilled Team Member, Nottingham

Client: NOVOTEL

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c46062224148

Job Views: 5

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description

We are looking for an enthusiastic and reliable individual to join our team at Novotel Nottingham as a Front of House Multi-Skilled Team Member. The role involves ensuring guest satisfaction, maintaining high standards of service, and supporting various departments as needed. The position offers a zero-hour contract with a salary of £12.21 per hour, starting immediately.

Responsibilities

• Welcoming guests warmly
• Taking beverage and food orders accurately, ensuring guest preferences are met
• Upselling items when serving
• Maintaining cleanliness in your section
• Serving food and beverages carefully
• Coordinating with kitchen staff for timely food delivery
• Assisting other team members across departments
• Handling guest inquiries and resolving issues professionally

Skills and Qualifications

• Customer service skills
• Food hygiene and safety knowledge
• Cash handling experience
• Effective communication
• Time management
• Problem-solving abilities
• Active listening
• Ability to multitask

The Person

The ideal candidate will be able to work both independently and as part of a team, communicate effectively with colleagues and guests, and handle situations politely and professionally to meet guest needs.