Front of House Manager: Lead Service & Team Growth

wagamama ltd; Rushden; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay with tips

Friends and family discount 50%

Free meals on shift

Earned wage access

Job summary

wagamama ltd in Rushden is seeking a Front of House Manager to lead energetic service, coordinate seamless guest experiences, and inspire the team to perform at their best.

You will plan shifts with the management team, coach colleagues, manage labour and costs, and respond to issues quickly while upholding high standards.

The role includes biweekly pay, tips, and a bonus scheme up to £1,000, plus meals on shift and generous staff discounts.

Qualifications

• Experience leading front-of-house operations in a busy restaurant.
• Strong shift planning and scheduling skills.
• Proven ability to coach and develop team members.
• Comfort with managing labour costs and KPIs.
• Customer-focused with a Kaizen mindset.

Responsibilities

• Lead a vibrant, high-performing restaurant with the management team.
• Support and develop your team, recognizing achievements.
• Jump into service, solve problems quickly, and keep energy high.
• Nurture your team to grow and hit targets.
• Apply Kaizen mindset to continuously improve operations.

Skills

Leadership

Team coaching

Shift planning

Labour management

Guest service

Job description

wagamama ltd in Rushden is seeking a Front of House Manager to lead energetic service, coordinate seamless guest experiences, and inspire the team to perform at their best.

You will plan shifts with the management team, coach colleagues, manage labour and costs, and respond to issues quickly while upholding high standards.

The role includes biweekly pay, tips, and a bonus scheme up to £1,000, plus meals on shift and generous staff discounts.