Front of House Manager: Lead Service & Team Growth

wagamama; Dundee; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Biweekly pay + tips

Friends & family discount

Free meals on shift

Wagestream access

Parental leave pay

Brand discounts

Job summary

wagamama is seeking a Front of House Manager in Dundee for a full-time role. You will lead with energy, coordinate service, solve on-the-spot issues and inspire your team to deliver unforgettable guest experiences.

You'll be coaching staff, planning shifts, and managing labour and costs while maintaining high standards and a strong customer-focus. The role offers a supportive culture and clear growth opportunities.

Qualifications

• Experience leading a front-of-house team in a busy restaurant.
• Ability to plan shifts and manage labour costs.
• Hands-on approach to service and guest satisfaction.
• Strong communication and team development mindset.

Responsibilities

• Work with management to run a vibrant, high-performing restaurant.
• Support, coach and develop the team to deliver great service.
• Jump into service to solve problems quickly and keep energy high.
• Nurture the team to grow while hitting targets.
• Continuously look for small improvements and make them happen.

Skills

Team leadership

Shift planning

Labor management

Budget awareness

Customer service

Job description

wagamama is seeking a Front of House Manager in Dundee for a full-time role. You will lead with energy, coordinate service, solve on-the-spot issues and inspire your team to deliver unforgettable guest experiences.

You'll be coaching staff, planning shifts, and managing labour and costs while maintaining high standards and a strong customer-focus. The role offers a supportive culture and clear growth opportunities.