front of house manager - Embrace Diversity and Individuality (Hiring Immediately)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Front of House Manager to lead a vibrant team in creating a welcoming atmosphere. This role emphasizes personal growth and team development, ensuring high standards and exceptional guest experiences. With a commitment to diversity and individuality, the company offers flexible hours, generous benefits, and a supportive environment where achievements are celebrated. Join a dynamic team and make a difference in a fast-paced setting that values both personal and professional growth.

Benefits

Weekly pay and tips sharing

Access to earnings via Wagestream

Annual bonus opportunity

Flexible hours

Free on-shift food

50% discount outside of work

Paid parental leave

Recognition programs

Pension scheme

Gym memberships

Qualifications

• Passionate about supporting and developing team members.
• Experienced in shift planning and team coaching.

Responsibilities

• Support and develop your team to ensure high standards.
• Plan and manage shifts effectively with appropriate staffing.

Skills

Team Development

Shift Planning

Financial Management

Customer Service

Job description

Job Title: Front of House Manager - Embrace Diversity and Individuality (Hiring Immediately), Newcastle-upon-Tyne, Tyne and Wear

Client:

Wagamama

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Front of House Manager | Location: York Designer Outlet | Full Time

Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202, St Nicholas Ave, York YO19 4TA).

At Wagamama, we celebrate diversity and individuality, valuing personality over perfection — we call it "be you, be Wagamama." With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join us on our journey to nourish both body and soul.

The Role

As a Front of House Manager, you will lead with passion to create a positive environment for our guests and team. You will support ongoing coaching and development of your team, drive restaurant performance, and deliver excellent results.

Responsibilities

• Support and develop your team to ensure high standards and personal growth.
• Plan and manage shifts effectively, ensuring appropriate staffing levels.
• Manage labor, rotas, and understand the financial performance of the restaurant.
• Celebrate successes and recognize individual contributions.

Ideal Candidate

• Passionate about supporting and developing team members.
• Experienced in shift planning and team coaching.
• Knowledgeable in managing labor and understanding restaurant financials.
• Enthusiastic about recognizing and celebrating team achievements.

Benefits

• Weekly pay and tips sharing.
• Access up to 30% of earnings via Wagestream.
• £1000 annual bonus opportunity.
• Flexible hours.
• Free on-shift food and 50% discount outside of work.
• Family-friendly policies including paid parental leave.
• Opportunity to try new menus first.
• Wagamama parties and VIP guest events.
• Recognition programs nationwide.
• Additional benefits: pension, holidays, training, cycle scheme, discounts, gym memberships, long service awards.

Additional Information

Wagamama is committed to disability confidence. As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama), provide five years of references, and complete a DBS check. If a pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.

*Tips are paid directly by guests; 100% of tips go to the team and vary by restaurant. Tips are discretionary and not considered wages.