front of house manager

wagamama; Scotland; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

Biweekly pay + tips share

Friends & family discount

Free meals on shift

Wagestream early access to earned pay

Parental leave top-up (26 weeks full,

30% off at other TRG brands

Job summary

wagamama is seeking a Front of House Manager to lead a vibrant restaurant in Scotland. You will guide the team through busy service, ensuring guest satisfaction and smooth operations while upholding brand standards. Your energy will drive service excellence and team engagement.

You’ll inspire training, manage shifts and labour, and contribute to financial performance through effective people leadership and a Kaizen mindset.

Qualifications

• Leading and developing frontline teams to deliver high standards.
• Experience planning shifts and ensuring proper coverage.
• Managing labour costs and rota efficiency with a financial mindset.
• Recognising and rewarding top performer to boost motivation.

Responsibilities

• Run a vibrant, high-performing restaurant with energy and pace.
• Work with management to deliver seamless guest experiences.
• Quickly solve problems during service and support the team.
• Coach and nurture staff to grow beyond targets.

Skills

Shift planning

Team leadership

Labor management

Guest service

Job description

front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences

What You'll Be Doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• nurturing your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

You'll love this role if you...

• are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
• are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
• have experience in managing labour and rotas, and understand the financial performance of your restaurant
• love to celebrate success with your team, recognising what drives individuals and their needs

What You'll Get

• a culture that backs your growth, wellbeing and individuality
• up to £1,000 annual bonus
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards

We're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way