front of house manager

Social network you want to login/join with:

Front of House Manager, Newcastle upon Tyne

Client: Wagamama

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

-

EU work permit required:

Yes

Job Reference: 44459b442332

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

The role

As a front of house manager at Wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the Wagamama way. Embodying our people promise and values through how you show up at work. Inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. You will support the management team to develop and grow your team, ensuring they are engaged, motivated, and meeting Wagamama standards.

Perks + Quirks:

• £13.00 per hour, £1,000 bonus opportunity per year + £140 average tips per week*
• Dedicated 4-week training programme
• Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
• £14 - £25 of free food allowance on every shift
• 50% discount at Wagamama + 30% off all other TRG brands with family and friends
• Pension scheme + 28 days holiday
• Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure
• Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
• Financial wellbeing support | Access to loans repaid through your salary for those ‘strapped for cash’ moments in life

What we look for:

• An experienced supervisor/manager able to support a large restaurant team. Leading with positive behaviour and actions to drive performance in a fast-paced, complex environment.
• A strong communicator that has real conversations with consideration and care, ensuring your team feels heard and supported.
• Ability to understand the financial performance of your restaurant.
• Experienced in managing labour and rotas.
• A passionate leader with experience of managing your team’s performance and development.
• You care about creating an inclusive environment where your team feels respected and that they belong.
• A forward-thinking problem solver, able to think on your feet and make quick decisions.

The Wagamama Way:

Kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work — it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.

Decades of acting differently, we don’t conform; we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back, working together to build close bonds of trust and support. We create safe spaces where we can have real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.

Be you, be Wagamama