Front of House Manager

Nicholsons; Bicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Nicholsons seeks a Front of House Manager for their Michelin Guide recognized restaurant located in a rustic Yurt in North Aston, near Oxford. The role includes managing a team, improving client experiences, and ensuring smooth operations. Candidates must have a strong hospitality background and hands-on approach, coupled with leadership experience.

Benefits

Career development opportunities

Qualifications

• At least four years’ experience in the hospitality industry.
• Full, clean UK driving licence.
• Experience managing a team and customer service.

Responsibilities

• Manage the front-of-house team including recruitment and training.
• Ensure high-quality client experiences through hospitality.
• Communicate effectively with the kitchen team.

Skills

Hospitality

Client Service

Team Management

Barista Skills

Social Media Management

Job description

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We are currently recruiting a Front of House Manager to work in our rustic Yurt, which is home to our Michelin Guide listed restaurant. The Yurt is nestled amongst the Nicholsons nursery in the leafy village of North Aston, 30 minutes North of Oxford.

Key Responsibilities

• Looking after clients through meeting and greeting with a huge generosity of spirit, making the experience high-quality, unique and memorable.
• Managing the front-of-house team including recruitment, training and organising rotas.
• Managing social media and collaborating with the marketing team to tell the story of The Yurt.
• Reporting on revenue and daily cash up.
• Liaising with the kitchen team clearly and efficiently to provide smooth table service.
• Preparing drinks, taking orders, serving, clearing tables and till work.
• Addressing customer queries.
• Ordering supplies.
• Keeping the restaurant clean and tidy.
• Managing occasional evening events.
  
  

The Ideal Candidate Will

• Be highly professional and motivated by giving our guests the most wonderful hospitality and friendly atmosphere.
• Have at least four years’ experience in the industry.
• Understand that we are a small team and that this is a hands-on practical role.
• Have a full, clean UK driving licence (due to our remote location).
• Have experience with wine and events.
• Have barista training.
  
  

In return, you will be part of our larger team here at Nicholsons and will be offered training opportunities to build your skills where necessary. Click here to view our full benefits package.

This position is a full-time role, Tuesday to Saturday with daytime hours (8.00 - 17.00) . This will include occasional evening events and bank holiday work.

At Nicholsons, our commitment to delivering positive environmental change is woven into every aspect of our work, embodying our values of dedication, creativity, and passion for the planet. Click here to see how we are making a meaningful impact.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

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