Front of House Leader - Luton Landside - Part Time

TN United Kingdom; Luton; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking a Front of House Leader to join their dynamic team in Luton. This part-time role offers the opportunity to lead a passionate team, ensuring exceptional customer experiences while maintaining high service standards. With flexible shifts and a commitment to employee growth, you'll benefit from outstanding training and development opportunities. Join a beloved fast-casual restaurant chain known for its fresh ingredients and dedication to sustainability. If you thrive in a lively environment and love serving delicious food, this role is perfect for you!

Benefits

Flexible Shifts

Free Meals

Club Pret Membership

Virtual GP

Free Shoes

Length of Service Reward

Qualifications

• Previous supervisory experience in a customer-facing role.
• Passion for food and customer service.

Responsibilities

• Lead the team by example, ensuring customer satisfaction.
• Drive high standards in product quality and service.
• Create personalized experiences for customers.

Skills

Customer Service

Leadership

Teamwork

Communication

Education

High School Diploma

Supervisory Experience

Job description

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Front of House Leader - Luton Landside - Part Time, Luton

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Client:

Pret

Location:

Luton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

83aff13161e2

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Join Our Team as a Front Of House Leader at Pret, Unit , Airport Way, London Luton Airport, Luton LU2 9LY GBR!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

Overview

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

We have the following positions available right now:

Part-time - Shifts are from Monday to Sunday. You must be available from 6:00 am to 9:00 pm.

Key Responsibilities:

• Lead the team by example, showing genuine care for our customers' happiness.
• Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
• Create personalized experiences that connect with each customer on a personal level.
• Be the friendly face of Pret, inspiring your team to do the same.
• Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
• Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.

If you have previous supervisory experience and a passion for food and customer service, apply now!

We offer:

• £ to £ per hour (Inclusive of weekly mystery shopper bonus of £ per hour)*
• Flexible Shifts
• Free meals while you’re working
• Club Pret Membership, with 50% off food and 5 free drinks a day.
• Earn an extra £5 when you start to work between 3 am and 5 am **
• Earn up to £200 cash when you successfully refer a friend **
• Virtual GP
• Free shoes
• Length of service reward.

You want career growth?

• Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
• Grow with us and earn professional qualifications: we offer Apprenticeships Level 3.
• Use our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.

About Us:

Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day, and anything we don't sell goes to charity. Our coffee is 100% organic (and always will be), and our Coffee Fund supports the next generation of farmers. It's partly what makes Pret special.

If you thrive in a fast-paced environment, love working and having fun in a team, enjoy early mornings, and have a passion for serving delicious food and drinks, we want to hear from you!

To learn more about the role, benefits, and values, please visit our website.