Front of House Lead — Elevate Guest Experience & Team

The Big Table Group; Brompton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hourly pay & tips

Flexible hours

Discounts

Wellbeing program

Career growth

Perks & rewards

Team celebrations

Job summary

Frankie & Benny’s is seeking a Front of House Supervisor to lead the floor and ensure exceptional guest experiences. You’ll work closely with the Management Team to run smooth shifts, support both Front and Back of House teams, and build strong relationships with colleagues. A positive attitude and pride in hospitality are essential.

You’ll be part of a friendly, inclusive team in a buzzing restaurant, with opportunities to grow and contribute to a welcoming guest experience every day.

Qualifications

• Experience leading a hospitality team preferred.
• Strong guest service mindset and problem-solving ability.
• Positive attitude and ability to work in a fast-paced environment.

Responsibilities

• Open and close the restaurant securely and confidently.
• Lead the floor and coordinate shifts with the Management Team.
• Be the go-to person for Front and Back of House teams.
• Deliver standout service to ensure guests leave with a smile.
• Thrive in a fast-paced, high-energy environment.

Skills

Leadership

Team management

Guest service

Communication

Job description

Frankie & Benny’s is seeking a Front of House Supervisor to lead the floor and ensure exceptional guest experiences. You’ll work closely with the Management Team to run smooth shifts, support both Front and Back of House teams, and build strong relationships with colleagues. A positive attitude and pride in hospitality are essential.

You’ll be part of a friendly, inclusive team in a buzzing restaurant, with opportunities to grow and contribute to a welcoming guest experience every day.