Front of House — Gourmet Steakhouse Guest Experience

Signature Group; Easter Howgate; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount 25%–50% on F&B at all S

Employee Assistance Programme

Extra annual leave days gathered thru'

24/7 Employee Assistance Program

Job summary

Kyloe at The Rutland Hotel in Edinburgh is seeking Front of House staff to join its vibrant team. You will showcase our distinctive service concepts, engage guests with warmth, and create memorable dining experiences in a stylish setting.

Join a passionate, hospitality-led team dedicated to exceptional customer service, craft drinks and table-side presentations, while enjoying a generous staff discount and extensive employee support benefits.

Qualifications

• Experience delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong teamwork and collaboration.
• Knowledge of drinks, menu items, and bar equipment.

Responsibilities

• Greet and serve customers in a friendly, professional manner.
• Prepare and serve drinks, manage bar area efficiently.
• Oversee floor operations, ensure clean tables and timely orders.
• Adhere to health, safety and hygiene regulations.
• Process payments and manage cash transactions accurately.

Skills

Customer Service Excellence

Communication Skills

Multi-tasking & Time Management

Teamwork & Collaboration

Knowledge of Food & Drink

Job description

Kyloe at The Rutland Hotel in Edinburgh is seeking Front of House staff to join its vibrant team. You will showcase our distinctive service concepts, engage guests with warmth, and create memorable dining experiences in a stylish setting.

Join a passionate, hospitality-led team dedicated to exceptional customer service, craft drinks and table-side presentations, while enjoying a generous staff discount and extensive employee support benefits.