Front of House - General Manager, Venue Manager and Assistant Venue Manager

Varsity; Crawley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A dynamic entertainment venue in Crawley, UK, is seeking passionate Front of House professionals, including General Managers, Venue Managers, and Assistant Venue Managers. The role involves managing staff, ensuring top-quality service, and overseeing all front of house operations. Ideal candidates have 2 years of hospitality management experience, are capable of financial oversight, and possess strong leadership skills. If you thrive in a vibrant environment and aim to deliver exceptional guest experiences, we want to hear from you.

Qualifications

• Minimum 2 years of experience in Hospitality Management.
• Ability to lead, train, and develop a team.
• Experience in financial management within the business.

Responsibilities

• Manage up to 30 staff, including training and rostering.
• Oversee operational management of the business.
• Ensure compliance with OH&S and Food Hygiene procedures.

Skills

Hospitality Management experience

Team leadership

Customer service

Job description

Front of House - General Manager, Venue Manager and Assistant Venue Manager

Founded by three mates in 2013, Varsity has grown from your favourite student bar in to an entertainment hub! Serving up tasty burgers, saucy wings and cold beers across 9 venues in Perth, we've now levelled up in to the arcade and bowling sphere!

Varsity provides a fun, positive, and career focused environment for our teams to learn, grow and deliver on our motto - Good Times Always!

We're on the lookout for talented Front of House - General Managers, Venue Managers and Assistant Venue Managers to become a pivotal part of our expanding team.

What are we looking for

A hard-working and vibrantGeneral Managers, Venue Managers and Assistant Venue Managers to join our front-of-house team across our Perth venues!

We are seeking individuals who have a passion for producing great quality service and who will be able to provide exceptional guest experiences by ensuring solid front of house operations. You will deliver food and service to Varsity’s standards, adhere to Australian legal requirements, and make a valued contribution to overall business performance.

Your key responsibilities will include

• Management of up to 30 staff, including training, rostering, and on-shift management.
• Overall management of the operational facets of the business.
• Adherence to and auditing of OH&S and Food Hygiene procedures.
• Identifying opportunities to build sales and revenue whilst controlling costs.
• Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
• Drive a positive working environment and lead by example as a senior restaurant leader.

Requirements:

• 2yrs Hospitality Management experience
• Exposure to both Bar and Restaurant environments
• Experience in the controlling financial aspects of a business
• The ability to lead, train and develop a team
• RSA, RSG, TAB Basics & Advanced essential
• First aid certificate is preferred but not essential
• Approved Managers Certificate preferred but not essential