Front of House & Events Host — Gastro Pub

Chester Zoo; Chester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff pass

Free travel to work (X1)

Healthcare plan

Employee assistance programme

Discounted gym membership

Cinema discounts

Pension scheme

Job summary

Chester Zoo is looking for a part-time front-of-house team member for The Oakfield gastro-pub and events space. You will welcome guests, take orders, recommend meals and drinks, serve, and ensure a clean, welcoming environment during zoo hours and events.

Responsibilities include event support, shift work including mornings/evenings, and pro rata annual leave. Perks include staff passes, public transport benefits, and a pension scheme.

Qualifications

• Excellent customer service skills, ideally from a similar environment such as a leading British Gastro-pub.
• Excellent communication skills and teamwork.
• A good level of numeracy and literacy, to help with taking orders, reading menus and processing payments.
• Cash handling experience and comfort with payments.

Responsibilities

• Welcoming and seating guests.
• Providing exceptional service to all guests.
• Taking orders and recommending food and drinks.
• Preparing and serving drinks and food at tables.
• Keeping the venue clean, tidy and well stocked.
• Assisting with setup/breakdown for events.

Skills

Customer service

Communication

Numeracy literacy

Cash handling

18+ age

Job description

Chester Zoo is looking for a part-time front-of-house team member for The Oakfield gastro-pub and events space. You will welcome guests, take orders, recommend meals and drinks, serve, and ensure a clean, welcoming environment during zoo hours and events.

Responsibilities include event support, shift work including mornings/evenings, and pro rata annual leave. Perks include staff passes, public transport benefits, and a pension scheme.