Front of House Dynamo: Guest-First Service & Growth

The Ferndale; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive rate + tron

Training and development

Career progression and promotions

Team trips and socials

Employee Assistance Programme (EAP)

Referral scheme up to £1000

Birthday day off

Cycle to work

30% discount across pubs/bars/rests.

End-of-Year Staff Party & Prize draws

Job summary

The Ferndale in Greater London is seeking an Experienced Front of House Team Member to join our lively crew, delivering warm hospitality and a memorable guest journey in a fast-paced environment.

You’ll welcome guests, take orders with a smile, collaborate with a dynamic team, and reflect our brand in every interaction. We offer training, progression, and a friendly, award-winning workplace.

Qualifications

• Passionate about delivering outstanding guest-first service.
• Able to learn quickly, take initiative, and show personality.
• Thrives in a high-energy team environment.
• Willing to grow within a fast-moving, award-winning company.

Responsibilities

• Welcome guests with warmth, take orders with a smile, and ensure a memorable guest journey.
• Anticipate needs, deliver polished service, and leave guests feeling special.
• Stay cool and positive in a busy, high-energy environment.
• Collaborate with the team to reflect our brand in every interaction.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest-first service

Energetic personality

Initiative

Team collaboration

Brand representation

Job description

The Ferndale in Greater London is seeking an Experienced Front of House Team Member to join our lively crew, delivering warm hospitality and a memorable guest journey in a fast-paced environment.

You’ll welcome guests, take orders with a smile, collaborate with a dynamic team, and reflect our brand in every interaction. We offer training, progression, and a friendly, award-winning workplace.