Front of House Crew

Vapiano UK; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Vapiano UK is looking for enthusiastic front-of-house team members to provide outstanding service in a lively environment. Enjoy perks such as 50% off food, free meals while working, and opportunities for progression within a growing hospitality company. Join us to make every dining experience enjoyable!

Benefits

50% off food for up to 4 people once a month

Free meals while working

Company pension scheme

Discounts on major retailers

Cycle to work scheme

28 days holiday per year

A share of tips

Annual team party and social events

Regular incentives and competitions

24/7 phone line for a Private GP

Qualifications

• Service-minded attitude with a focus on fun and quality.
• Ability to work in a fast-paced environment.
• Willingness to take on various tasks across departments.

Responsibilities

• Provide friendly and quality service to guests.
• Ensure the restaurant is clean and well-stocked.
• Work flexibly during busy hours, including evenings and weekends.

Skills

Outgoing and energetic personality

Excellent attention to detail

Good organisational skills

Positive and team-oriented approach

Ability to multi-task

Good command of English

Job description

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Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 6 here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken by via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.

The Role:

Looking for the most vibey and service-minded people to join our front-of-house floor server front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk!

This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.

You will likely have:

Outgoing and energetic personality

Excellent attention to detail

Good organisational skills

Positive, active and team-oriented approach to work

The ability to multi-task in a fast-paced environment

Good command of the English language

What’s the job like?

Our front-of-house team are friendly, and social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. And because we believe everyone plays a part in giving our guests a great experience, we distribute our tips equally to everyone on the shift whether you served the food or made it! This means you will get approximately £2 extra per hour in tips no matter the role! As you’d expect evenings and weekends are our busiest times so you’ll likely need to be availabile to work at those times too!

You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; 2 of our General Managers started their careers with us as Kitchen Porters!

The package:

50% off food at any Vapiano restaurant for up to 4 people once a month

Free meals while working

Company pension scheme

Benefits website (Vcare) with discounts on lots of major retailers (Apple, Odeon and many more!)

Cycle to work scheme

28 days holiday per year

A share of tips

Annual team party and plenty of social events

Regular incentives and competitions

Employee Assistance Programme

24/7 phone line for a Private GP

Fun skills development with access to our gamified learning platform

Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)