Front of House Catering Assistant

Wilson Vale; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading caterer in the UK is seeking a Front of House Catering Assistant for their workplace restaurant in Cambridge. This full-time position focuses on delivering exceptional customer service and maintaining high food standards. The ideal candidate will be friendly, enthusiastic, and ready to engage with customers while working with a small team. The role comes with site benefits and opportunities for career development within a supportive environment.

Benefits

Free onsite parking

Free meal whilst on shift

Early finish every Friday

Paid training bespoke to you

Access to Employee Assistance Programme

Birthday off every year after 1 year's service

Craft-focused career development training programme

Online employee benefits scheme

Qualifications

• Desirable previous experience in a catering role.
• Highly organised and comfortable in a high-pressure environment.
• High standards of food hygiene and health and safety.

Responsibilities

• Assist with daily service and operate a cashless till system.
• Maintain high front-of-house standards and provide hospitality for meeting rooms.
• Support kitchen operations including sandwich preparation.

Skills

Strong communication skills

Customer service skills

Team player

Basic food knowledge

Job description

We are currently recruiting for a Front of House Catering Assistant to join our team at one of our workplace restaurants in Cambridge CB25.

This is a permanent full timeposition working 37.5hours a week, Monday to Friday.

Our kitchen team enjoys full autonomy to craft expressive, seasonal menus made entirely from scratch, using only the freshest ingredients. We take pride in creativity, quality, and a passion for great food.

We’re looking for a friendly and enthusiastic individual to join our small team of 4, where we pride ourselves on delivering excellent food and exceptional customer service.

This role places a strong emphasis on engaging with our customers during breakfast and lunch service, so we're looking for someone personable, well-presented, and genuinely passionate about hospitality.

Our site serves a varied menu, including hot lunches, Buddha bowls, sandwiches, and a full English breakfast every Friday. In this dynamic role, you'll assist with daily service while also:

• Operating a cashless till system
• Maintaining high front-of-house standards
• Providing hospitality for meeting rooms
• Delivering outstanding customer service
• Supporting kitchen operations, including sandwich preparation and baking & decorating cakes

What we're looking for:

• A positive, can-do attitude
• Strong communication skills
• A team player with a passion for food and service
• Previous experience in a similar role is desirable but not essential
• Be highly organised and comfortable working in a high-pressured environment
• Ensure you have high standards of food hygiene and follow the rules of health and safety
• Keep up standards of hygiene and ensure all areas are clean and tidy
• Have excellent customer service and social skills
• Have basic food knowledge
• Be willing to participate and enjoy working part of the team

SITE BENEFITS:

• Free onsite parking
• A free meal whilst on shift
• Early finish every Friday
• Direct bus route for workers

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.

WILSON VALE PERKS:

• Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
• Our working environment is fun and inspiring, with excellent career development opportunities
• Craft Works – Free craft-focused career development training programme
• Paid training bespoke to you
• Access to our Employee Assistance Programme- your wellbeing is very important to us
• Online employee benefits scheme -monetary savings on everyday items!
• Your Birthday off every year after 1 years’ service.

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams – everyone at has a voice.