Front of House / Business Support Administrator - Part time

JR United Kingdom; Braintree; On-site; GBP 12,000 - 18,000; Part time

Job summary

A leading UK accountancy firm is seeking a part-time Front of House / Business Support Administrator to manage reception duties and provide administrative support. The role involves client interaction, office management, and assisting with various tasks to ensure smooth operations. Ideal candidates will have strong organizational and communication skills, with a focus on delivering excellent service.

Benefits

Auto-enrolment Pension Scheme (3% employer / 5% employee)

Death in Service

Professional membership support

Paycare for health-related expenses

Dress for your Diary Policy

Qualifications

• Experience in financial or professional services is preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting clients and visitors, providing a first-class experience.
• Managing office supplies and maintaining office presentation.
• Supporting daily operations and assisting with client onboarding.

Skills

Attention to detail

Problem-solving

Organizational skills

Communication

Interpersonal skills

Job description

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Front of House / Business Support Administrator - Part time, Halstead

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Client:

Location:

Halstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Affinia, formerly known as Richard Edwards Group, is a leading UK Top 50 Accountancy firm. Through acquisitions and organic growth, the firm has expanded significantly in the last 18 months. In October, we launched our new brand ‘Affinia’ (www.affinia.co.uk), uniting LB Group and six other firms across East & South East England to form a comprehensive accounting, tax, and advisory firm.

With a heritage spanning over 300 years, we employ more than 400 professionals across various locations including Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Orpington, Sidcup, and Sutton. We serve businesses, government, public sector organizations, and individuals both in the UK and internationally across seven main practice areas: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll, and Financial Planning.

We continuously invest in technology and knowledge across diverse markets, growing through acquisitions and private investment. Our goal is to deliver exceptional service by providing access to sector experts to help clients achieve their objectives. We stay updated on industry trends to offer the best advice for short, medium, and long-term success.

Purpose of the role:

Due to ongoing growth, Affinia is hiring a part-time, dual-role position covering Reception duties and Business Support administration. Ideally, the candidate will work Monday, Thursday, and Friday, but we are also open to Wed-Fri (total 22.5 hours per week). The role is a job share with one day shared.

You will be the welcoming face for clients attending the Halstead office, supporting client-facing teams and colleagues. The role reports to the Business Support Team Lead and involves assisting with daily operations to ensure high-quality administrative and office support.

Accountabilities:

The role requires excellent organizational skills and a strong understanding of service delivery within a financial services organization to improve efficiency and client service.

• Greeting clients and visitors, providing a first-class experience, and answering calls professionally.
• Maintaining office presentation, including meeting rooms.
• Managing office supplies such as stationery and refreshments.
• Ensuring the office environment is well-maintained, coordinating repairs and supplies.
• Handling incoming and outgoing post, including scanning, distributing, and saving documents.
• Updating hard copy and electronic filing systems.
• Managing monthly client requests and reminders.
• Sending documents for electronic signatures.
• Assisting with CS01 preparation and submissions.
• Supporting Accounts & Tax Return submissions.
• Organizing files and documents using our naming conventions.
• Archiving electronic and physical documents.
• Supporting the onboarding process for new clients.

Skills/Qualifications:

The ideal candidate will prioritize workload effectively, pay close attention to detail, and possess excellent communication skills. Flexibility, initiative, and good judgment are essential.

• High attention to detail
• Strong problem-solving skills
• Excellent organizational and time management abilities
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in financial or professional services

Core Benefits:

At Affinia, we foster a culture driven by ambition and community impact. We are committed to colleagues' success, development, and wellbeing, offering a flexible, inclusive environment with benefits such as:

• Auto-enrolment Pension Scheme (3% employer / 5% employee)
• Death in Service
• Professional membership support
• Paycare for health-related expenses
• Dress for your Diary Policy

Please note, this is not an exhaustive list of duties. Additional responsibilities may be assigned as needed.

Affinia is an Equal Opportunity Employer. We do not tolerate discrimination based on age, disability, sex, race, religion, gender reassignment, marriage or civil partnership, pregnancy, maternity, or sexual orientation. We promote diversity and inclusion, welcoming applications from all qualified candidates, with selection based solely on merit.