Front of House Assistant, Brookside Garden Centre

KLONDYKE GROUP LIMITED; West Kilbride; On-site; Full time

Job summary

An established industry player is seeking a dedicated Front of House Assistant to join their vibrant team in a bustling restaurant environment. This role is perfect for someone passionate about customer service, where you will engage with guests, take orders, and ensure a smooth dining experience. With a competitive pay rate and a commitment to a healthy work/life balance, you will enjoy 6 weeks of annual leave and generous staff discounts. If you thrive in a fast-paced setting and love working with people, this opportunity is tailored for you!

Benefits

Competitive Rates of Pay

Healthy Work/Life Balance

Access to Retail and Lifestyle Discounts

Health Cash Plans

Generous Staff Discounts

6 Weeks Annual Leave

Free Parking

Qualifications

• Engaging personality with a genuine love for customer service.
• Barista experience preferred but not essential.

Responsibilities

• Provide excellent customer service and take orders.
• Set up and maintain the front of house to company standards.
• Deliver meals and process payments efficiently.

Skills

Customer Service Skills

Communication Skills

Teamwork

Shift Flexibility

Ability to Work Under Pressure

Job description

We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Brookside Garden Centre.

Our competitive rate of pay ranges from £9.58 to £11.46 per Hour dependent on age.

The hours for this role are 30 per week over 5 days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

1. Set up and maintain the front of house and counters each day to our company standards.
2. Present menus, serve, and help customers select food and beverages by offering suggestions.
3. Provide counter service and prepare beverages.
4. Deliver Chef-prepared meals to customers at their tables.
5. Prepare restaurant tables with special attention to hygiene and cleanliness.
6. Process payment at electronic till points.
7. Perform basic cleaning tasks as needed.
8. Close front of house areas each day to our company standards.
9. May be required to assist with back of house duties.

What makes you our perfect Front of House Assistant?

1. Friendly, with an engaging personality and a genuine love for customer service.
2. Barista experience preferred but not essential as full training will be given.
3. Strong customer service skills.
4. Excellent communication skills.
5. Great teamwork.
6. Hardworking.
7. Shift flexibility including weekends.
8. The ability to work well and efficiently under pressure.

The benefits!

1. Competitive rates of pay.
2. Healthy work/life balance with no evening work.
3. Access to 100s of retail and lifestyle experiences and discounts.
4. Health Cash Plans.
5. Generous staff discounts.
6. 6 weeks Annual Leave per year.
7. Free Parking.

Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply’ now.