Front of House Assistant

Holroyd Howe

Midsomer Norton

On-site

GBP 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

28 days holiday
Volunteering days
Enhanced maternity leave
Training opportunities
Pension and life insurance
Discounts via Perkbox
Wellbeing hub
Employee assistance programme
Free meals at work
Career development opportunities

Job summary

A leading contract catering company is seeking a Front of House Assistant for a full-time position at Downside School. The role involves assisting with food preparation, ensuring cleanliness in serving areas, and providing excellent customer service. Ideal candidates will have experience in education catering, solid health and safety knowledge, flexibility, and strong customer service skills. Generous benefits, including 28 days of holiday and training opportunities, are offered. This is an excellent opportunity for those looking to develop their careers in catering.

Qualifications

  • Experience in Education catering is ideal.
  • Good knowledge of Health & Safety protocols is required.
  • Flexible with a can-do attitude is essential.
  • Fun and enthusiastic personality is preferred.
  • Excellent organization skills are needed.
  • Great attention to detail is necessary.
  • Team player mentality is a must.
  • Strong customer service skills are required.
  • A flexible approach to working hours is needed.

Responsibilities

  • Assist in the preparation of food and snacks.
  • Maintain cleanliness in the kitchen and restaurant areas.
  • Provide friendly and hygienic service to customers.
  • Ensure customer expectations are exceeded.
  • Be visible and approachable during service periods.
  • Keep service areas clean and stocked.
  • Collaborate effectively with team members.
  • Attend mandatory food safety and training courses.
  • Follow unit cleaning schedules diligently.

Skills

Experience in Education catering
Health & Safety knowledge
Customer service skills
Organizational skills
Team player
Flexibility

Job description

Front of House Assistant – Full-Time | Downside School

Location: Downside School, Stratton-on-the-Fosse

Rate of pay: £12.21ph

Hours: 36.5 hours per week (5 over 7 days)

Weeks: Term Time Only

Benefits
  • 28 days holiday
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Bespoke training and development opportunities
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Free meals whilst at work
  • Career development opportunities
  • HIT Apprenticeships for all experience levels

Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Catering Assistant we’re looking for?

If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!

Key Responsibilities
  • To assist in the preparation of food and snacks.
  • To keep the kitchen and restaurant areas in a clean and tidy state at all times.
  • To provide a friendly, efficient and hygienic service to all customers.
  • To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
  • To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
  • To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
  • To treat your team members at location as you would expect to be treated.
  • To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
  • To attend food safety, health and safety and environmental training courses as required.
  • To rigorously follow the unit cleaning schedules.
Qualifications
  • Ideally have experience working within Education catering
  • Have good Health & Safety knowledge
  • Flexible with a can-do attitude, customer focused
  • Fun and enthusiastic
  • Have excellent organization skills
  • Demonstrate great attention to detail
  • Be a team player, and enjoy succeeding as a team
  • Possess great customer service skills
  • Have a flexible approach to work
Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.

This appointment is offered on the return of satisfactory professional references.

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