Front of House Assistant

Thomas Franks Ltd.; London; On-site; GBP 80,000 - 100,000; Full time

Job description

Front of House Assistant - London

Contract: Full Time, Permanent
Salary: £13.85 per hour
Hours: 40 per week

Located in a stunning B&I venue in London, for a global investment company, catering for approximately 300 people daily with breakfast, lunch, a barista coffee bar, and high-end hospitality. The site features a Biodigester and offers benefits such as an on-site gym.

We are seeking a Front of House Assistant to join our team at one of our prestigious London locations. Ideally, you will have experience in a fast-paced catering environment, either as a catering assistant or supervisor, and be eager to advance into a managerial role.

You will enjoy working with a great team for a company passionate about food and service excellence.

Main Duties:

1. Serving and interacting with staff and pupils during mealtimes.
2. Maintaining high standards of cleanliness and hygiene.
3. Washing, storing, and polishing crockery, cutlery, and glassware.
4. Providing food and beverage service and performing minor food prep tasks.
5. Setting up, serving, clearing, cleaning, and storing for special functions.
6. Working additional hours during and out of term time for events and lettings, on a rota basis.
7. Operating and cleaning dishwashing equipment, and maintaining service areas.
8. Completing cleaning and hygiene duties as required.
9. Assisting with meal documentation procedures.
10. Supporting the service of all meals and functions as needed.
11. Serving customers, visitors, and guests to high standards in line with company and client expectations.
12. Maintaining vending machines and ensuring equipment functionality.

We seek a friendly, customer-focused individual who interacts well with our customers. This position offers development opportunities within a growing company.

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc.)
• Free meals on duty
• Volunteer leave (up to one day per year)
• Enhanced maternity, paternity, and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Comprehensive training and development
• Established apprenticeship program
• Team and social events
• Employee assistance program
• Workplace pension
• Opportunities for career progression within a leading independent caterer

About Thomas Franks:

Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, individuality, passion, and style. Our clients and staff are central to our success.

Applicants must demonstrate the right to work in the UK.

Diversity and Inclusion:

We encourage applications from diverse backgrounds and under-represented groups, believing that diversity leads to better results and a more fulfilling workplace.