Front of House Ambassador – Flexible, Perks-Loaded Role

Staycity Group; Liverpool; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Paid family leave (>1 year of service)

Flexible working patterns

Bonus scheme based on values and goals

Discounted rates for overnight stays

Refer and earn up to £/€550

Cycle to work scheme

Education Support

Volunteer days: 2 paid days/year

Employee Assistance Program (EAP)

An extra day off for birthday

Job summary

Staycity Group in Liverpool is hiring a Front of House Team Member for a part-time role, covering reception and F&B shifts including breakfast. You'll be a brand ambassador, delivering welcome experiences and ensuring smooth guest journeys across stays.

The position emphasizes excellent communication, flexibility, and teamwork; full training is provided for Opera POS and property operations, with benefits and bonus schemes.

Qualifications

• Excellent communication and interpersonal skills are required for this role.
• Prior experience in a similar property is helpful but not a must.
• Prior experience using Opera is helpful but not a must.

Responsibilities

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group.
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
• Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
• Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
• Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team.
• Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests.

Skills

Communication

Interpersonal skills

Customer service

Brand ambassador

Tools

Opera

Job description

Staycity Group in Liverpool is hiring a Front of House Team Member for a part-time role, covering reception and F&B shifts including breakfast. You'll be a brand ambassador, delivering welcome experiences and ensuring smooth guest journeys across stays.

The position emphasizes excellent communication, flexibility, and teamwork; full training is provided for Opera POS and property operations, with benefits and bonus schemes.