Front of House Administrative Assistant

St Thomas More Catholic Primary School; Peterborough, Greater Manchester; On-site; GBP 18,000 - 25,000; Full time

Job summary

A vibrant primary school in Peterborough is seeking a Front of House Administrative Assistant. The role involves welcoming visitors, managing calls, and providing administrative support. Ideal candidates will have excellent communication skills and a commitment to safeguarding children. Opportunities for training and development are offered.

Benefits

Supportive school community

Opportunities for training and development

Qualifications

• Excellent interpersonal and communication skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Greet visitors and ensure they are signed in according to safeguarding procedures.
• Handle general correspondence, emails, and phone queries.
• Administer basic first aid and medication to pupils.

Skills

Communication

Organisational Skills

Interpersonal Skills

Tools

Microsoft Office

Job description

We are looking for a warm, organised and proactive individual to join our team!

St Thomas More Catholic Primary School, a vibrant and inclusive primary school at the heart of the community, is seeking a Front of House Administrative Assistant to be the welcoming face of our school. The working hours will be 08:30-15:30, Monday to Friday, term-time plus one week.

This is a key role that requires excellent interpersonal skills, strong organisation, and a genuine commitment to supporting children and families. As the first point of contact for visitors and callers, you will ensure everyone receives a warm and professional welcome, while keeping the front office running smoothly.

What we’re looking for:

• A friendly and confident communicator.

• Someone who thrives in a busy environment and can manage multiple tasks with a smile.

• Experience in administration or reception work, preferably in a school setting.

What we offer:

• A supportive and caring school community.

• Opportunities for training and development.

• A chance to make a real difference every day.

Job Purpose:

To provide a welcoming and efficient front-of-house presence for the school, ensuring a professional and friendly first point of contact for all visitors, parents, and staff. The Front of House Administrative Assistant will also undertake a range of administrative duties to support the effective running of the school office.

Key Responsibilities:Reception Duties:

• Greet all visitors, parents, and students warmly and ensure they are signed in according to safeguarding procedures.

• Answer incoming phone calls, direct calls appropriately, and take accurate messages.

• Monitor access to the school premises and ensure all safeguarding protocols are followed.

Administrative Support:

• Handle general correspondence, emails, and phone queries in a professional and timely manner.

• Maintain and update school records, databases, and filing systems (digital and physical).

• Assist with the preparation of newsletters, notices, and communication to parents.

• Support staff with printing, copying, and document collation.

• Manage the reception area to ensure it is tidy and welcoming at all times.

Pupil and Staff Support:

• Administer basic first aid and medication to pupils, where qualified and required.

• Assist with pupil attendance records, late arrivals, and early collections.

• Support the coordination of school events, trips, and meetings.

General Duties:

• Handle deliveries and incoming/outgoing post.

• Maintain confidentiality and adhere to data protection guidelines.

• Carry out any other duties commensurate with the role as directed by the line manager.

Person Specification:

Essential:

• Excellent interpersonal and communication skills.

• Strong organisational skills and attention to detail.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Ability to work independently and as part of a team.

• Commitment to safeguarding and promoting the welfare of children.

Desirable:

• Previous experience in a school or customer-facing administrative role.

• Knowledge of SIMS or other school management systems.

• First Aid training.