Front Door Senior Practitioner: Referrals & Care Leader

5 Star Recruitment; Hereford; On-site; GBP 38,000 - 43,000; Full time

Job summary

5 Star Recruitment is seeking a Front Door Senior Practitioner for a frontline role in adult social care. You will authorise key decision-making documents for referrals, deliver advice on complex cases, and work with the team to improve service efficiency and customer care.

The role requires a qualified social worker with frontline experience, a proven ability in a fast-paced environment, and strong interpersonal and decision-making skills to ensure high-quality care and compliance.

Qualifications

• Qualified social worker with frontline adult social care experience.
• Experience in a fast-paced environment and making quality decisions.

Responsibilities

• Line management: supervise staff and monitor workloads.
• Decision-making: advise on complex cases and authorise documentation.
• Training & development: support inductions and keep staff updated on policy.
• Service delivery: ensure a responsive, customer-focused service.

Skills

Decision making

Interpersonal skills

Education

Qualified social worker

Job description

5 Star Recruitment is seeking a Front Door Senior Practitioner for a frontline role in adult social care. You will authorise key decision-making documents for referrals, deliver advice on complex cases, and work with the team to improve service efficiency and customer care.

The role requires a qualified social worker with frontline experience, a proven ability in a fast-paced environment, and strong interpersonal and decision-making skills to ensure high-quality care and compliance.