Front Desk Supervisor- Hampton by Hilton, Plymouth, MA

Lafrance Hospitality; Plymouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Front Desk Supervisor to join their dynamic team. This role is pivotal in ensuring exceptional guest experiences and maintaining high hotel standards. The ideal candidate will exhibit strong communication skills and a commitment to team development. With opportunities for growth and a supportive work environment, this position is perfect for someone eager to advance in the hospitality industry. Join a forward-thinking company that values its employees and offers competitive benefits, including flexible scheduling and daily pay options.

Benefits

Health & Dental Insurance

Paid Time Off

401K Matching

DailyPay

Hotel Room Discounts

Tuition Reimbursement

Paid Training

Annual Review Program

Extensive Room for Growth

Qualifications

• 1-2 years of hotel front desk experience required.
• Strong interest in developing managerial skills.

Responsibilities

• Ensure outstanding guest satisfaction and maintain hotel standards.
• Supervise front desk staff and manage financial reporting.

Skills

Hotel Front Desk Experience

Communication Skills

Team Building Skills

Managerial Skills

Hotel Computer Reservation Systems

Education

High School Diploma or Equivalent

Job description

Join us at the Hampton by Hilton, Plymouth, MA. We are excited to add a new leader to our hotel team.

We are currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Supervisor. The ideal candidate will be welcoming, efficient & professional.

Now offering DailyPay - Get Paid Any Day !

Refer someone after you start and earn up to $500!

Key Responsibilities Include:

The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain Residence Inn, and Lafrance Hospitality standards.

• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
• Produces accurate financial reports on time
• Ensures that policy and procedure are followed and administered consistently
• Understands local health and safety codes
• Is knowledgeable about all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Pay: $18-$20 per hour

Shift: Night and Weekends are a must

keywords: hotel, hotel supervisor, hotel front desk, front desk supervisor, guest service

* Minimum 1-2 years hotel front desk experience required *

• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners
• Available to work a flexible schedule ( Nights & weekends )

• Full Time Benefits: Health & Dental Ins., PTO& 401K Matching
• DailyPay - Get Paid Any Day !
• 401K Matching
• Brand Wide Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Tuition Reimbursement
• Annual Review Program
• Extensive Room for Growth
• Paid Training