Front Desk Receptionist — Flexible Hours & Training

Sanctuary Group; Christmas Common; Remote; GBP 18,000 - 21,000; Part time

Benefits offered by this job

28 days annual leave pro rata (incl. 1

occupational sick pay

contributory pension

Health and wellbeing support

Company-paid life insurance

Parental leave arrangements

annual leave purchase scheme

Company-funded training

Flexible working options

inclusive culture

Exclusive retail discounts

Refer a Friend scheme

Job summary

Sanctuary Care at Watlington in Oxfordshire is hiring a Receptionist to welcome residents, relatives and visitors with warmth and professionalism. You will answer queries, provide information, and carry out front-of-house admin to keep the home running smoothly.

The role requires experience in customer service, confident IT skills (Word, Excel, Outlook), and the ability to manage multiple tasks calmly. The position is 12 hours per week with a pay rate of £13.30 per hour.

Qualifications

• Experience in a customer service setting.
• Confident using IT systems including Word, Excel and Outlook.
• Warm and approachable with strong people skills.
• Organised and able to manage a variety of tasks calmly and efficiently.

Responsibilities

• Welcome residents, relatives and visitors with warmth and professionalism
• Support customers by answering queries and offering clear, helpful information
• Carry out a range of administrative tasks to keep the home running smoothly
• Use your IT skills to manage emails, records and documents confidently
• Work closely with colleagues to create a friendly, supportive front of house experience
• Experience in a customer service setting
• Confident using IT systems including Word, Excel and Outlook
• Warm and approachable with strong people skills
• Organised and able to manage a variety of tasks calmly and efficiently
• Caring, enthusiastic and self-motivated with a desire to make a positive difference

Skills

Customer service

Administrative tasks

IT skills

Microsoft Office

People skills

Organization

Self-motivated

Tools

Word

Excel

Outlook

Job description

Sanctuary Care at Watlington in Oxfordshire is hiring a Receptionist to welcome residents, relatives and visitors with warmth and professionalism. You will answer queries, provide information, and carry out front-of-house admin to keep the home running smoothly.

The role requires experience in customer service, confident IT skills (Word, Excel, Outlook), and the ability to manage multiple tasks calmly. The position is 12 hours per week with a pay rate of £13.30 per hour.