Front Desk Receptionist - Animal Hospital

InstaVet Urgent Care & Wellness Animal Hospital - LIC Queens Pet Surgery Medical Center; Street; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in pet care is seeking a Customer Care Specialist to enhance their dynamic team. This role is crucial as the first point of contact for clients, requiring a positive demeanor and exceptional customer service skills. The ideal candidate will thrive in a fast-paced environment, ensuring a welcoming atmosphere for clients and their pets. With a commitment to providing outstanding care, this position offers a chance to make a real difference in the lives of animals and their owners. Join a passionate team dedicated to delivering the best in urgent and wellness care for pets, with comprehensive benefits and a supportive work environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid parental leave

401(k)

Paid time off

Pet benefits

Qualifications

• Positive attitude and ability to handle situations with a smile.
• Strong communication and customer service skills.

Responsibilities

• Answer phones and greet clients and patients.
• Accurately enter client information and collect payments.
• Maintain a balanced cash box at the end of each shift.

Skills

Exceptional customer service

Communication skills

Self-motivated

Team player

Job description

CURRENTLY HIRING. InstaVet Urgent Care is on the lookout for a Customer Care Specialist to join their AMAZING team!

The Care Specialist is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.

Our Ideal Candidate

1. Exceptional customer service and communication skills.
2. Is self-motivated and able to work independently.
3. Is a great team player.

Job Responsibilities Include, But Are Not Limited To

1. Answer phones and greet clients and patients.
2. Accurately enter client information, collect payments, and print receipts.
3. Maintain an individual cash box which is to be balanced at the end of each shift.
4. Consistently provide exceptional customer service in a positive manner.

Qualifications

1. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.
2. Exceptional customer service and communication skills.
3. Is self-motivated and able to work independently.

Benefits

Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more!

Job Type

Full-time. Pay: From $22.00 per hour. Expected hours: 40 per week.

Schedule

10 hour shift. Weekends as needed. Work Location: In person.

Experience

Required

Employment

Full-time

Salary

from $22 hourly

About InstaVet Urgent Care & Wellness Animal Hospital - LIC Queens Pet Surgery Medical Center

We are an urgent care for dogs and cats open 8-10, helping pets 7 days a week! We do everything from general practice and international travel to emergency surgeries. We treat pets and people with an open heart!