Front Desk Receptionist

JR United Kingdom; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a prestigious dental brand in Manchester as a Front of House Receptionist and be the face of a modern luxury experience. If you have a background in high-end hospitality or retail, your skills will help redefine client service in dentistry, ensuring an exceptional journey for every visitor.

Benefits

Bonus structure & company pension

Stylish, design-led working environment

Fast-tracked progression into leadership or management

Ongoing personal and professional development

Regular team socials and brand events

Qualifications

• Experience in luxury hospitality or high-end retail is essential.
• Strong communication and relationship-building skills.
• Impeccable presentation and professionalism.

Responsibilities

• Welcoming clients and managing appointments with precision.
• Coordinating with clinical teams to ensure service excellence.
• Delivering a five-star experience throughout client interactions.

Skills

Service excellence

Attention to detail

Interpersonal skills

Job description

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Front of House Receptionist – Dental Concierge (Luxury Experience Essential)

Location: Manchester, M30

Full-Time | Permanent | In-person

Join one of the U.K.’s most prestigious and forward-thinking dental brands – Yorkshire Dental Suite – as we expand our presence in Manchester’s thriving luxury health & wellness scene. We’re looking for individuals with backgrounds in luxury hotels, five-star concierge services, premium retail, or private members clubs to deliver an exceptional client journey and help redefine the modern dental experience.

What We’re Looking For

We’re seeking a highly polished, service-obsessed professional to be the first face and voice of our new Manchester clinic – someone who thrives in a refined, fast-paced environment where service excellence is a way of life.

You’ll act as the vital link between our clients and clinical team, delivering a seamless and memorable front-of-house experience that reflects the brand’s premium identity.

This role is perfect for you if you:

• Have experience in luxury hospitality, high-end retail, private healthcare, or concierge services
• Are naturally warm, articulate, and impeccably presented
• Thrive in environments where discretion, attention to detail, and professionalism are non-negotiable
• Are organised, proactive, and confident managing schedules and client interactions
• Enjoy building relationships and making clients feel truly valued
• Are seeking career progression in a brand that's elevating dentistry to new heights
• Want to be part of a luxury health & wellness brand making waves in Manchester

Key Responsibilities

• Welcoming clients with elegance, warmth, and discretion
• Managing appointments, phone calls, and emails with meticulous attention to detail
• Supporting client onboarding, follow-ups, and treatment scheduling
• Coordinating with the clinical team to ensure a smooth daily flow
• Delivering a consistently five-star experience throughout the client journey
• Representing Yorkshire Dental Suite with pride and professionalism

Ideal Background

• Front Office / Guest Relations in 5* Hotels or Private Members Clubs
• VIP Client Care in Luxury Retail
• Concierge or Reception in Luxury Hospitality
• Private Healthcare or Aesthetic Clinics
• (Dental experience not required – full training provided)

What We Offer

• Competitive salary of £25,000 - £30,000 per annum
• Bonus structure & company pension
• A stylish, design-led working environment in central Manchester
• Fast-tracked progression into leadership or management roles
• Regular team socials and brand events
• Ongoing personal and professional development

Working Hours

Monday to Saturday

Application Requirements

Due to anticipated high interest and limited interview availability, please only apply if you are available for in-person interviews in Manchester.

To apply: Please send your CV and a short cover letter explaining how your background in luxury service makes you the ideal fit for this role.