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Front Desk Receptionist
JR United Kingdom
London
On-site
GBP 60,000 - 80,000
Full time
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Job summary
An established industry player in the hospitality sector is seeking a dedicated front desk associate to join their close-knit team. This role offers the chance to create memorable experiences for guests while managing check-ins, check-outs, and maintaining high service standards. With a focus on personalized service, the position emphasizes the importance of strong interpersonal and communication skills. If you are passionate about hospitality and thrive in a supportive environment, this opportunity is perfect for you. Join a boutique hotel where every team member plays a vital role in shaping the guest experience.
Qualifications
- Previous experience in hotel front desk is required.
- Strong interpersonal and communication skills are essential.
Responsibilities
- Greet and welcome guests with professionalism and warmth.
- Handle check-ins and check-outs efficiently.
- Provide outstanding guest service throughout the stay.
Skills
Job description
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MAIN RESPONSIBILITIES :
- GREET AND WELCOME GUESTS WITH PROFESSIONALISM AND WARMTH
- HANDLE CHECK-INS AND CHECK-OUTS EFFICIENTLY
- PROVIDE OUTSTANDING GUEST SERVICE THROUGHOUT THE STAY
- COORDINATE WITH OTHER DEPARTMENTS (HOUSEKEEPING, MAINTENANCE, F&B...)
- MANAGE PAYMENTS, INVOICING, AND DAILY REPORTS
- SUPPORT OVERALL GUEST SATISFACTION AND UPHOLD OUR QUALITY STANDARDS
PROFILE :
- STRONG INTERPERSONAL AND COMMUNICATION SKILLS
- FLUENT IN ENGLISH (FRENCH IS A PLUS)
- PREVIOUS EXPERIENCE IN HOTEL FRONT DESK IS REQUIRED
CONDITIONS :
- SALARY BASED ON EXPERIENCE
- SHIFTS INCLUDE MORNINGS, EVENINGS AND WEEKENDS
- POSITION TO BE FILLED AS SOON AS POSSIBLE
WHY JOINING US?
- WHAT SETS US APART FROM LARGER HOTEL GROUPS IS OUR BOUTIQUE SIZE AND PERSONALISED APPROACH. YOU WILL BE JOINING A CLOSE-KNIT, SUPPORTIVE TEAM, WHERE EVERY INDIVIDUAL PLAYS AN IMPORTANT ROLE IN SHAPING THE GUEST EXPERIENCE AND THE SOUL OF OUR HOUSE.
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