Front Desk & Guest Services Associate with Career Growth

Sodexo; Reading; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Career development

Employee benefits package

Job summary

Sodexo is seeking an friendly, professional Receptionist for our Reading site to be the welcoming face of a vibrant corporate location. You will greet visitors, answer calls and provide general information to clients and colleagues, ensuring a positive first impression.

The role is full-time, 40 hours per week, Monday to Friday, 7:30am–4:00pm. The successful candidate will have strong communication, organisational and customer service skills and will benefit from Sodexo's benefits package and

Qualifications

• Previous experience in reception, administration or a customer-facing role.
• Excellent communication and customer service skills.
• A professional, friendly and confident telephone manner.
• Strong organisational and time management skills.
• Good attention to detail and the ability to manage multiple tasks.
• Experience using Microsoft Office and other office systems.
• The ability to remain calm, professional and helpful in a busy environment.
• A high level of discretion when handling confidential information.

Responsibilities

• Welcome and greet visitors, clients and colleagues in a professional and friendly manner.
• Answer, screen and direct incoming telephone calls to the appropriate departments.
• Respond to general enquiries by phone, email and in person.
• Manage meeting room bookings, appointments and calendars.
• Carry out administrative tasks, including data entry, filing and record keeping.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, tidy and welcoming reception area.
• Monitor visitor access and ensure all sign-in and security procedures are followed.
• Provide general information and assistance to colleagues and visitors.
• Undertake any other reasonable duties required for the role.

Skills

Reception experience

Communication skills

Telephone manner

Organisational skills

Attention to detail

Discretion

Calm under pressure

Tools

Microsoft Office

Job description

Sodexo is seeking an friendly, professional Receptionist for our Reading site to be the welcoming face of a vibrant corporate location. You will greet visitors, answer calls and provide general information to clients and colleagues, ensuring a positive first impression.

The role is full-time, 40 hours per week, Monday to Friday, 7:30am–4:00pm. The successful candidate will have strong communication, organisational and customer service skills and will benefit from Sodexo's benefits package and