Front Desk & Bar Crew Member — Playful Hotel Experience

Hotel Co 51 UK; Birmingham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Training

Health plan

Room discounts

F&B discounts

Maternity/paternity pay

Pension

Annual leave

Job summary

Hotel Co 51 UK is seeking a Receptionist / Bartender (Crew Member) to support Moxy Birmingham NEC & Airport. The role is casual with frontline guest service and a focus on brand standards. You will deliver attentive customer service, work as part of a friendly team, and be the first point of contact for guests.

Night shifts may be required; salary is £13.62 per hour with Marriott-related perks. Benefits include training, health plan, room discounts, F&B discounts, enhanced leave, pension and

Qualifications

• Experience in the service industry.
• Knowledge of hotel systems such as Opera and Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal travel experience is beneficial.

Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requestsAvailable to work when the team and customer needs you
• You are flexible with working nights shifts

Skills

Customer service

Communication

Teamwork

Night shifts

Tools

Opera

Micros

Job description

Hotel Co 51 UK is seeking a Receptionist / Bartender (Crew Member) to support Moxy Birmingham NEC & Airport. The role is casual with frontline guest service and a focus on brand standards. You will deliver attentive customer service, work as part of a friendly team, and be the first point of contact for guests.

Night shifts may be required; salary is £13.62 per hour with Marriott-related perks. Benefits include training, health plan, room discounts, F&B discounts, enhanced leave, pension and