Front Desk and HR Administrator

TN United Kingdom; Cambridgeshire and Peterborough; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a Front Desk and HR Administrator to provide exceptional front-of-house and administrative support. This role involves managing visitor interactions, overseeing office operations, and assisting with HR tasks. The ideal candidate will be highly organized, possess strong communication skills, and have experience in customer-facing roles. With a focus on delivering a positive experience, you'll play a key role in ensuring smooth operations. This full-time position offers a supportive work environment with generous leave and employee perks, making it an excellent opportunity for those looking to grow their career in HR and administration.

Benefits

22 days annual leave

Get Stuff Done Day

Staff discount

Employee perks

Qualifications

• Experience in administrative roles with customer interaction.
• Familiarity with HR processes and employee documentation.

Responsibilities

• Manage front desk operations and provide administrative support.
• Assist with HR processes and maintain employee records.

Skills

Administrative Experience

Customer Interaction

HR Procedures

Microsoft Office Proficiency

Communication Skills

Organizational Skills

Education

CIPD Level 3 (Desirable)

Tools

Microsoft Office

SharePoint

Job description

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Front Desk and HR Administrator, Chesterton

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Client:

Location:

Chesterton, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

c5de2c1762fb

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Front Desk and HR Administrator

Location:Newcastle-Under-Lyme

Hours: Monday to Friday, 9am - 5.30pm

Salary: £26,000 per annum

Role Overview:

We are working with our client in the search for a Front Desk and HR Administrator. In this role, you will be responsible for providing professional, efficient, and welcoming front-of-house and administrative support. As the first point of contact for visitors, staff, and external partners, you will ensure a positive and seamless experience while overseeing front desk operations, general office support, and HR administrative tasks.

Key Responsibilities:

Front Desk, Office & HR Administrator

• Act as the first point of contact, delivering a professional and friendly welcome to all visitors
• Manage inbound calls, post, parcels, and general front desk duties
• Maintain office supplies, kitchen stock, and ensure shared areas are tidy and presentable
• Coordinate meeting rooms, refreshments, diaries, and company vehicle bookings
• Liaise with suppliers and contractors for office and facilities-related needs
• Record and submit ESG-related data (e.g. energy use, mileage, vehicle logs)

HR Administration

• Support smooth onboarding and maintain accurate employee records
• Assist with HR processes including training, reviews, and benefits administration
• Provide first-line HR support, escalating issues where necessary
• Help deliver internal comms, newsletters, events, and surveys
• Support recruitment, apprenticeships, and other people projects
• Prepare HR reports and support the Head of HR with day-to-day tasks

Required Skills and Qualifications:

• Experience in an administrative position involving direct interaction with customers or clients, with some exposure to HR functions preferred
• Familiarity with core HR procedures and handling of employee documentation across the employee journey
• Highly organized, capable of juggling multiple tasks and adapting to shifting priorities
• Strong written and verbal communication skills, with confidence engaging across all levels of the business
• Proficient in Microsoft Office; knowledge of SharePoint is a bonus
• Personable, professional, and service-oriented, with a focus on delivering a great experience
• Detail-focused and discreet, with the ability to manage sensitive information responsibly
• Self-motivated and flexible, with a positive and proactive mindset
• CIPD Level 3 qualification (or currently studying towards it) is desirable but not essential
• Full-time hours: Monday to Friday, 9:00am-5:30pm (Reception-based role; no hybrid working)
• 22 days annual leave plus an additional Get Stuff Done Day
• Staff discount and other employee perks

Interested? Call Meg on 01782 712230 or email MegWkpir.co.uk for more information.