Front Desk Administrator

TN United Kingdom; Portsmouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Front Desk Administrator supporting the Ministry of Defence. This part-time role offers the chance to enhance healthcare delivery while managing patient appointments and correspondence. You'll utilize your strong administrative skills and proficiency in Microsoft Office Suite to ensure smooth operations. With a focus on teamwork and effective communication, this position provides a unique opportunity to contribute to the healthcare sector while enjoying a supportive work environment. Embrace the chance to make a difference in the lives of service members and their families.

Qualifications

• Strong administrative skills with a focus on healthcare support.
• Proficiency in Microsoft Office and DMICP is essential.

Responsibilities

• Manage patient appointments and correspondence using DMICP and Outlook.
• Organize patient attendance and respond to appointment queries.

Skills

Administrative Skills

Organizational Skills

Microsoft Office Suite

Decision-Making Skills

Interpersonal Skills

Tools

DMICP

Outlook

Job description

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Job Opportunity: Front Desk Administrator at MOD

Brook Street is excited to offer a part-time position supporting the Ministry of Defence in Thorney Island, Portsmouth. Join our client team to support the DPHC in delivering safe and effective healthcare within the regional base. The role focuses on operational support and coordination to enhance healthcare delivery.

Responsibilities:

• Booking appointments and managing patient correspondence using Outlook and DMICP (training provided if needed).
• Monitoring podiatry insoles with spreadsheets, DMICP, and Outlook.
• Sending non-attendance letters to patients via spreadsheets, DMICP, and Outlook.
• Organizing patient attendance for courses, including sending instructions and booking appointments.
• Responding to appointment queries by answering phones and managing appointment schedules in DMICP.
• Booking MRI scans for patients using DMICP and Outlook.
• Maintaining the appointment data system, similar to Excel, after training.

Requirements:

• Strong administrative and office management skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office Suite.
• Effective decision-making and problem-solving skills.
• Interpersonal skills to build successful relationships.

Preferred Qualifications:

• Experience in healthcare or defence environments.
• Knowledge of electronic procurement and financial documentation processes.

Additional Details:

Pay Rate: £12.99/hour plus a 50p/hour allowance.

Schedule: Monday to Friday, 26 hours/week, 08:00-16:00 or 08:30-16:30, based on business needs.

Duration: Until 26/11/2024, with potential extension based on performance.

Location: Baker Barracks, Thorney Island, Portsmouth, PO10 8DH.

Security: Successful candidates will undergo a 3-year activity check and a basic DBS.

About Brook Street:

We support the Armed Forces Covenant, guaranteeing interviews for veterans and military spouses/partners. As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, we promote equal opportunities. Veterans and spouses/partners are encouraged to apply through our website, where you can specify your interest. We are committed to a supportive application process.

Take the first step towards a rewarding career in the Civil Service with us!