Front Desk Administrator

TN United Kingdom; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Administrator to support the Ministry of Defence at His Majesty's Naval Base Devonport. This full-time role involves managing inquiries, assisting senior staff with administrative tasks, and maintaining efficient office operations. The ideal candidate will possess strong organizational skills and proficiency in Microsoft Office, ensuring effective communication and coordination within the team. Join a supportive environment that values equal opportunities and offers a rewarding career in the Civil Service.

Qualifications

• Strong administrative skills with experience in office management.
• Proficient in Microsoft Office Suite, excellent organizational skills.

Responsibilities

• Serve as the first point of contact, managing inquiries and bookings.
• Assist with diary management and project tasks for senior staff.

Skills

Administrative Skills

Organizational Skills

Microsoft Office Suite

Interpersonal Skills

Problem-Solving

Job description

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Job Opportunity: Front Desk Administrator at MOD

Brook Street is excited to offer a full-time position supporting the Ministry of Defence at His Majesty's Naval Base Devonport. The role involves delivering safe and effective healthcare services within the regional base.

Responsibilities:

1. Serve as the first point of contact for the region, managing phone inquiries, queries, and appointment bookings.
2. Assist the Regional Clinical Director, Operations Manager, and HMNB staff with diary management, research, and project tasks.
3. Draft and prepare general correspondence, minutes, decision records, memos, and emails.
4. Coordinate with medical centres and external agencies as needed.
5. Maintain contact and distribution lists, and manage databases and spreadsheets.
6. Organize electronic filing systems and archive documents.
7. Handle office equipment and building issues, ensuring prompt resolution.
8. Provide support for other administrative duties within HMNB and cover colleagues during absences.

Requirements:

• Strong administrative skills and office management experience.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Office Suite.
• Effective decision-making and problem-solving abilities.
• Strong interpersonal skills for building successful relationships.

Preferred Qualifications:

• Experience in healthcare or defence sectors.
• Knowledge of electronic procurement and financial documentation.

Additional Details:

Pay Rate: £12.99/hr + 50p/hour allowance

Schedule: Monday to Friday, 37 hours/week

Duration: 7 months, ending 31/03/25, with potential extension based on performance

Note: Successful candidates will undergo a 3-year activity check and a basic DBS.

About Brook Street:

We support the Armed Forces Covenant, offering interviews to veterans and military spouses/partners who meet essential criteria. As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, we promote equal opportunities for all.

If you are a veteran, spouse, or partner of military personnel and meet the criteria, we encourage you to apply via our website. We are committed to a supportive application process.

Join us:

Start your rewarding career in the Civil Service today!