French Speaking - Legal Administrator / Client Relations Officer

JR United Kingdom; London; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in the property sector is seeking a dynamic Client Relations Officer fluent in French. This role offers a unique opportunity to engage with property owners, manage vendor relationships, and oversee a short-term rental platform's relaunch in the Alpine region. The ideal candidate will possess strong communication and organizational skills, a proactive approach to problem-solving, and a sales-driven mindset. Join a growing team that values exceptional service and client satisfaction while enjoying the benefits of a hybrid work environment with travel opportunities. If you're ready to make an impact in a vibrant industry, this role is for you.

Qualifications

• Fluency in French is essential for this role.
• Experience in real estate or client services is preferred.

Responsibilities

• Act as the main liaison for property owners and developers.
• Support owners with utility setup and other administrative needs.
• Lead the relaunch of a short-term rental platform.

Skills

Fluency in French

Communication Skills

Organisational Skills

Problem-Solving Skills

Commercial Awareness

Sales-Driven Mindset

Education

Bachelor’s degree in Business

Bachelor’s degree in Real Estate

Job description

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French Speaking - Legal Administrator / Client Relations Officer, London

Client:

Location: London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Client Relations & Legal Administrator - FRENCH FLUENT

Location: Hybrid (Office-based with travel to France as required)

Edward Mann is partnering with a leading business in the Property sector to recruit a Client Services Executive. This is a fantastic opportunity to join a growing and dynamic team dedicated to delivering exceptional service to property owners.

Role Overview

We're looking for a proactive and customer-centric professional to join our client's team as a Client Relation & Contracts Account Executive. In this role, you’ll be the primary point of contact for property owners, guiding them through post-sale services, coordinating with vendors, and supporting all aspects of property onboarding. You’ll also help relaunch and oversee a short-term rental platform in the Alpine region. This is a varied and hands-on role requiring strong relationship management, communication skills, and commercial acumen.

Key Responsibilities

Client Relationship Management

• Act as the main liaison for property owners and developers.
• Provide timely, professional responses to inquiries and service requests.
• Keep clients informed on progress and updates related to their properties.
• Promote and coordinate after-sales services, connecting owners with reliable vendors.
• Oversee vendor relationships, ensuring high standards of service.
• Identify and negotiate with new vendors to broaden service offerings.

Property Management Support

• Support owners with utility setup, VAT registration, material selection, key handovers, and other administrative needs.
• Collaborate with property managers to resolve operational issues.
• Maintain detailed records of interactions and service activities.
• Coordinate with legal, finance, and operational teams to resolve owner concerns.
• Mediate disputes between owners and developers professionally and diplomatically.

Marketing & Business Development

• Work closely with sales and marketing to improve service offerings.
• Support CRM initiatives and strategies to enhance client satisfaction and retention.
• Manage invoice processing and payments related to after-sales services.
• Collaborate with finance teams to ensure efficient financial operations.

Short-Term Rental Platform Management

• Lead the relaunch of a short-term rental platform in the Alpine region.
• Build partnerships with local stakeholders to expand and improve offerings.
• Ensure an excellent guest and owner experience on the platform.

Requirements

• Bachelor’s degree in Business, Real Estate, or a related field (preferred).
• Fluency in French is essential.
• Experience in real estate, property management, or client services.
• Excellent communication, organisational, and problem-solving skills.
• Ability to manage multiple projects with a detail-oriented and proactive approach.
• Strong commercial awareness and a sales-driven mindset.
• Willingness to travel, especially to France.

Edward Mann Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Edward Mann Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.