French speaking Export Sales Support

French Selection (FS); Andover; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Benefits

Job summary

FRENCH SELECTION (FS) is seeking a French-speaking Export Sales Support to join their Andover team. You will provide export sales support and account management, liaising with customers and internal stakeholders.

The role includes handling enquiries, managing accounts, supporting the sales process from quotation to orders, and managing logistics and international orders. Fluency in French is essential; knowledge of German or other European languages is a bonus.

Qualifications

• Fluent in French (written and spoken) is essential.
• Experience in export sales support or account management.
• Experience with export logistics and shipping documentation is a plus.
• Good MS Office skills and attention to detail.

Responsibilities

• Respond to enquiries from customers and dealers by phone and email, providing outstanding service.
• Manage internal accounts and be a key point of contact for customers and dealers.
• Support the sales process from quotation through to orders.
• Be responsible for logistics, shipping documentation and international orders.
• Coordinate with the export sales team and US operations as needed.
• Maintain accurate customer and sales data in CRM/ERP systems.

Skills

French language

Other European languages

Tools

CRM/ERP systems

Job description

FRENCH SELECTION (FS)

French speaking Export Sales Support

Location: Andover

Salary: Up to £35,000 per annum depending on experience plus benefits

Ref: 4342FS

The company: A well- established British manufacturer with a growing international presence and an expanding network of customers and dealers

Main duties: You will play an important role by providing export sales support and account management liaising with customers and internal stakeholders

The Role

• Respond to enquiries from customers and dealers by phone and email providing outstanding service
• Manage internal accounts and become a key point of contact
• Support the sales process from quotation through to orders
• Be responsible for logistics, shipping documentation and international orders
• Play an important role in the continued growth of the expanding export business working closely the wider export sales team
• Liaise with the US operations to coordinate internal part orders and customer requirements
• Manage customer and sales information efficiently using CRM/ERP systems
• Provide support to the international team as needed

The Candidate

• Fluent French (written and spoken) is essential
• Fluent in German or any European languages would be beneficial but not required
• Previous experience in export sales support, internal sales admin, customer service or account management
• A background in export logistics, shipping documentation and international orders would be beneficial
• Able to communicate confidently with customers and dealers over the phone in a professional and friendly manner
• Good working knowledge of Microsoft Office
• Highly organised with strong attention to detail with the ability to manage multiple priorities
• Self-motivated individual who takes initiative, ownership and is confident working independently

The salary: up to £35,000 per annum depending on experience plus benefits