French Speaking Customer Service Support

French Selection UK; Congleton; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a dynamic French Speaking Customer Service Support to join their team in Congleton. This role involves being the first point of contact for customers, responding to inquiries, and providing exceptional service. The ideal candidate will be fluent in French, possess excellent communication skills, and have a proactive attitude. Join a forward-thinking company that values customer satisfaction and offers a supportive environment for professional growth. If you are enthusiastic and detail-oriented, this opportunity is perfect for you!

Qualifications

• Fluent in French is essential; German is a plus.
• Experience in customer service or admin support is beneficial.

Responsibilities

• Provide outstanding customer service as the first point of contact.
• Respond to sales enquiries and maintain the database.

Skills

Fluent in French

Customer service experience

Excellent communication skills

Organisational skills

Sales focused

IT literate

Job description

Congleton

Ref: 4247AF

Company Profile

A leading and well-established supplier of equipment to businesses in the UK and Europe.

Responsibilities

French Speaking Customer Service Support
Location: Congleton
Salary: £26,000 per annum plus bonus
Ref: 4247AF

Main duties:

1. To be the first point of contact for customers within a designated region providing outstanding customer service.
2. To respond to sales enquiries from customers in a timely manner.
3. Respond to quotes and product information.
4. Raise orders and send invoices.
5. Database maintenance, customer registration and admin support.
6. Attend trade show 2 – 3 times a year.

Candidate's Profile

1. Fluent in French (written and spoken) essential
2. Fluent in German a plus but not a requirement.
3. Experience in Customer service or admin support beneficial.
4. Excellent communication and organisational skills.
5. Sales focused with strong attention to details.
6. Dynamic, enthusiastic and proactive.
7. IT literate.