French Speaking Customer Service Advisor

Search Consultancy; City of Edinburgh; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is seeking a French Speaking Customer Service Advisor in Edinburgh. In this full-time, permanent role, you will manage customer accounts, handle high-volume calls, and provide exceptional service. Fluency in French and strong communication skills are essential. Join a global industry leader and take your career to new heights.

Qualifications

• Fluency in French is required.
• Outstanding written and verbal communication skills.
• Ability to adapt to dynamic work environments.

Responsibilities

• Manage customer accounts efficiently.
• Handle high volume calls in a busy environment.
• Deliver exceptional customer service and resolve issues.

Skills

Communication Skills

Adaptability

Attention to Detail

Reliability

Problem-Solving

Team Player

Cultural Sensitivity

Decision-Making

Job description

Exciting Opportunity Alert!

Job Title: French Speaking Customer Service Advisor
Location: Edinburgh
Salary: £25,800 per year
Employment Type: Full Time, Permanent

Are you a talented Customer Service Advisor looking for your next big adventure? Do you excel in a vibrant, cutting-edge work environment? Are you fluent in French and ready to make an impact?

Join our client, a global industry leader, as a Customer Service Representative and become a key player in their dynamic team. You'll be at the forefront of managing the complete customer journey with efficiency and flair.

What You'll Do:

• Manage Customer Accounts: Be the go-to person for our valued customers.
• Handle High Volume Calls: Thrive in a bustling call environment.
• Build Relationships: Connect with carriers and customers, fostering strong bonds.
• Deliver Exceptional Service: Go above and beyond to ensure satisfaction.
• Resolve Issues: Tackle challenges head-on with confidence.
• Provide Quotes & Bookings: Offer accurate quotes, arrange bookings, and process payments.
• Multitask Like a Pro: Juggle tasks effortlessly with top-notch software skills.
• Represent the Brand: Embody professionalism and inspire your colleagues.

What We're Looking For:

• Communication Skills: Outstanding written and verbal abilities.
• Adaptability: Embrace change and thrive in a dynamic setting.
• Attention to Detail: Produce high-quality, precise work.
• Reliability: Be the dependable team member everyone counts on.
• Problem-Solving: Navigate challenges with ease.
• Team Player: Collaborate effectively and respect diverse perspectives.
• Cultural Sensitivity: Show respect for all backgrounds.
• Decision-Making: Make sound decisions confidently.

Ready to embark on this exciting journey? Apply now and take your career to new heights!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.