French Speaking Account Manager

JR United Kingdom; Plymouth; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A growing technology business seeks a French Speaking Account Manager in Plymouth to enhance customer relationships and drive performance through effective account management. Responsibilities include managing B2B customer portfolios, ensuring satisfaction, and identifying upsell opportunities. This role supports high-profile customers across Europe and requires excellent communication skills and a strong CRM background.

Qualifications

• Experience managing B2B accounts.
• Strong communication and stakeholder management skills.
• Able to juggle multiple priorities.

Responsibilities

• Manage and grow relationships with assigned B2B accounts.
• Act as the lead contact for customer performance reviews.
• Identify upsell and renewal opportunities.

Skills

Customer Relationship Management

Strong Communication

Stakeholder Management

Prioritization

Tools

Microsoft Office

CRM tools

Job description

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French Speaking Account Manager, Plymouth

Client: Tribus People Recruitment

Location: Plymouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

Account Manager - French Speaking

Location: Exeter - Hybrid

An established, fast-scaling technology business operating across the UK and internationally. With a growing customer base across Europe and an award-winning product suite, they are looking to grow their Account Management team.

The Role

As an Account Manager, you’ll be responsible for managing relationships with a portfolio of B2B customers. You’ll be the main point of contact, ensuring high levels of customer satisfaction while also identifying opportunities to expand accounts and drive additional value.

What You’ll Be Doing

• Manage and grow relationships with assigned B2B accounts
• Act as the lead contact, supporting customers with insights and performance reviews
• Coordinate regular check-ins via video, phone, and in-person visits (UK & Europe)
• Support onboarding and product training for customers and their teams
• Identify upsell and renewal opportunities, working towards retention KPI
• Keep customer data and CRM systems accurate and up to date
• Feed insights back to improve customer experience and drive innovation

What We’re Looking For

• Experience managing B2B accounts and developing customer relationships
• Strong communication and stakeholder management skills
• Able to juggle multiple priorities and meet deadlines
• Solid working knowledge of Microsoft Office and CRM tools
• Driving license required

If you’re looking to join a growing tech business and work with high-profile customers across Europe, this could be a great next step. Apply now or get in touch for more details.