Freight Operator – Ocean Imports

TN United Kingdom; Greater London; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading logistics company in the UK is seeking an Ocean Import Operations & Account Manager. This role involves managing ocean import operations for key customer accounts, ensuring efficiency and profitability. The position offers a competitive salary, hybrid working options, and various benefits including a quarterly bonus and generous leave policies.

Benefits

Quarterly bonus incentive

25 days annual leave

Contributory pension scheme

Annual birthday leave

Enhanced maternity and paternity leave

Cycle to work scheme

Qualifications

• Experience in ocean import operations required.
• Ability to manage customer accounts effectively.

Responsibilities

• Complete start-to-finish ocean import operations for key customer accounts.
• Ensure timely processing of all shipments and customer invoicing.
• Liaise with shipping lines and overseas agents.

Skills

Customer Service

Ocean Import Operations

Job description

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Client:

White Recruitment

Location:

England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ee114cbd4011

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Position: Ocean Import Operations & Account Manager

Industry: International Freight Forwarding

Location: Wythenshawe, Manchester

Salary: £34,000 + Bonus paid quarterly

Hours: Mon – Fri – 8:30am – 17:00pm – Hybrid working – 1 day from home, 4 days in office

Our client is the fastest growing employee-owned UK freight forwarder. Their people have remained at the heart of their business since its beginnings, and their entrepreneurial spirit has created a success journey driven by innovation and ambitious leadership. They provide a variety of logistics services including ocean freight, air freight, road freight, 3PL, and e-commerce fulfillment to thousands of clients with global supply chains, striving for excellence in everything they do.

We are currently hiring an Ocean Import Specialist primarily dealing with ocean import operations from end to end for key customer accounts. You will join our growing Freight Forwarding team based in our Wythenshawe offices in Manchester.

Ocean Import Operations Overview:

You will be accountable to the Operations Team Leader for the day-to-day running of customers' import and export requirements via ocean, air, and road, ensuring procedures are followed. Also, ensuring the department remains profitable, efficient, and focused. The role is permanently office-based.

Key Responsibilities:

• Complete start-to-finish ocean import operations for key customer accounts
• Ensure all shipments imports/exports are processed within a timely manner
• Prompt processing of customer invoicing and passing of supplier costs to meet KPIs
• Liaise with shipping lines, carriers, merchant haulage, and overseas agents
• Provide the highest levels of customer service and satisfaction

Company Benefits:

• Competitive salary up to £34,000 per annum
• Quarterly bonus incentive, typically between £X – £X annually
• Hybrid working – 1 day from home, 4 days in office
• 25 days annual leave plus an additional purchase scheme
• Contributory pension scheme
• Annual bonus
• Annual birthday leave
• Enhanced maternity and paternity leave
• Day off for child's first day at school
• Cycle to work scheme

WR Logistics is the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK-wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.