Freight Operations Executive

Job description: Purpose of the Job

As an Air Freight Specialist at Aramex, you will be the driving force behind our efficient freight operations. You'll play a vital role in ensuring the timely and cost-effective movement of goods, from initial quotes to final delivery. This includes navigating international regulations, maintaining clear communication, and upholding the highest standards of customer service.

Job Description

• Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods
• Handle both LTL and FTL shipments, including hazardous materials following all required regulations
• Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls)
• Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete
• Submit shipping instructions to relevant parties
• Schedule both hazardous and non-hazardous shipments accurately and efficiently
• Monitor and maintain a 100% update rate for milestones and status within CargoWise
• Monitor supplier invoices and performance to ensure cost-effectiveness
• Complete job costing and billing tasks accurately
• Maintain clear communication with suppliers and clients throughout the shipment process
• Follow established company Standard Operating Procedures (SOPs) and achieve Key Performance Indicators (KPIs)
• Maintain a well-motivated and independent work style, managing freight forwarding operations effectively
• Collaborate with destination consignees to ensure smooth delivery
• Independently handle pre- and post-shipment documents
• Coordinate with shipping lines to obtain Bill of Lading (BL) status and local charge updates
• Work with brokers to manage payments and update payment receipts in the system
• Facilitate communication with staff regarding customs clearance activities
• Regularly follow up with clients on various shipment details like stuffing plans, vessel schedules, and BL copies
• Coordinate with clients regarding dispatch of cargo
• Collaborate with shipping lines, transporters, and operations staff for seamless execution
• Maintain accurate records within CargoWise, including payment vouchers and supplier cash payments
• Create transportation references within each CargoWise
• Create truck consignment note, manifest and MAWB
• Create bill of entry for export & import consignment

Job Requirements - Experience and Education

• Bachelor’s degree in business or any other field
• 3-4 years of relevant working experience in the Freight Forwarding industry
• Experience in operations and broad knowledge of regulations
• Cargowise experience preferred
• Excellent MS Office skills: Word, Excel, and PowerPoint
• Good command in professional email writing

Leadership Behaviors

• Building Outstanding Teams
• Setting a clear direction
• Simplification
• Collaborate & break silos
• Execution & Accountability
• Growth mindset
• Innovation
• Inclusion
• External focus

Skills

• Financial Acumen
• Adaptability
• Communication Skills
• Teamwork
• Time Management