Freight General Manager

JR United Kingdom; Nechells; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in freight forwarding is seeking a Freight General Manager in Birmingham. You will oversee operations, manage teams, and ensure high levels of customer service in a fast-paced environment. This role offers competitive remuneration, including a car allowance and a broad range of company benefits.

Benefits

32 days annual leave

Branch bonus linked to profit

Car allowance of £6k-£8k

Private family healthcare

Opportunities for progression

Qualifications

• 5+ years' experience in freight forwarding.
• Experience managing teams of 25+ employees.
• Familiarity with customs compliance and freight operations.

Responsibilities

• Manage a team of 30-45 freight import/export specialists.
• Oversee customs clearance and documentation.
• Full P&L responsibility of the Birmingham site.

Skills

Team Management

Freight Operations

Customer Service

Customs Compliance

Job description

Freight General Manager, birmingham (aston)

Client:

Green & Wolvin Recruitment

Location:

birmingham (aston), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

6

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

We are actively looking to engage managerial professional across an air, sea and road background with a passion for freight forwarding and aviation shipping for a new role as a Freight General Manager in Birmingham, West Midlands.

My client is searching to provide large scale investment to increase their current freight forwarding offerings in the Midlands. The business is a market-leader in a multi-modal freight forwarder, their operation has offices based across the world (in Asia-Pacific, Far-East, the Americas and Europe). You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding solutions across UK & European road freight, air freight and sea freight.

Job Description

As a Freight General Manager you will report in to the Managing Director on a daily basis. You will have full responsibility for the new site at Birmingham, West Midlands along with the following areas:

• Manage a fast-paced, growing, operation of circa 30-45x air & ocean freight import and export specialists who are responsible for bookings including pricing, quotations, end-to-end shipping and customs documentations.
• Managing a small customs and documentation team responsible for customs clearance, booking, BL, pre-alerts, etc.
• Full branch/site P&L responsibility including HR development and staff training. Alongside RTW, 1-2-1's and appraisals of a direct and indirect team of colleagues.
• Helping create and update a rate matrix (along with the commercial team) for nominating carriers, hauliers, shipping lines, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
• Developing a 'best in service' relationship offering to ensure high levels of customer service are provided by the branch to a mixed client base.
• Top-level customer rate analysis on route guidance, whilst monitoring and secure allocations and operation efficiency

The Ideal Candidate

The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Freight General Manager will have the following skills and experience:

• 5+ year's experience in freight forwarding in either air, sea or road freight forwarding.
• Experience of managing teams of 25+ colleagues across freight forwarding, customs, commercial development experience.
• History of leading and managing freight operations involving pricing, quotation and planning customer deliveries across road, air & sea freight.
• Desirable experience of managing teams of customs compliance operators.
• Proven history of developing freight forwarding commercial accounts.
• Commutable to Birmingham on a daily basis.

What's On Offer?

• 32 days annual leave.
• Branch bonus linked to profit which is uncapped
• Car allowance of between £6k-£8k
• Comprehensive company benefits account.
• Private family healthcare.
• Large opportunities to progress knowledge and job banding to a senior level.

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Created on 26/06/2025 by JR United Kingdom