Freight General Manager

JR United Kingdom; Birmingham; On-site; GBP 6,000 - 8,000; Full time

Job summary

An established industry player is seeking a Freight General Manager to oversee operations in Birmingham. This role involves managing a dynamic team of freight specialists and ensuring high service levels for a diverse client base. You will be responsible for P&L, team development, and fostering strong customer relationships. The company is committed to investing in its operations and offers significant growth opportunities. If you have a passion for logistics and a proven track record in freight forwarding, this is an exciting opportunity to make a real impact in a fast-paced environment.

Benefits

32 days annual leave

Uncapped branch bonus

Car allowance (£6k-£8k)

Comprehensive company benefits

Private family healthcare

Opportunities for progression

Qualifications

• 5+ years experience in freight forwarding across air, sea, or road.
• Experience managing teams of 25+ in freight forwarding and customs.

Responsibilities

• Manage a growing operation of 30-45 freight import and export specialists.
• Full branch P&L responsibility including HR development and training.

Skills

Freight Forwarding

Team Management

Customs Compliance

Customer Service

P&L Responsibility

Job description

We are actively looking to engage managerial professionals across an air, sea and road background with a passion for freight forwarding and aviation shipping for a new role as a Freight General Manager in Birmingham, West Midlands.

My client is searching to provide large scale investment to increase their current freight forwarding offerings in the Midlands. The business is a market-leader in a multi-modal freight forwarder, their operation has offices based across the world (in Asia-Pacific, Far-East, the Americas and Europe). You will be joining a fast-paced environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on providing freight forwarding solutions across UK & European road freight, air freight and sea freight.

Job Description

As a Freight General Manager, you will report to the Managing Director on a daily basis. You will have full responsibility for the new site at Birmingham, West Midlands along with the following areas:

• Manage a fast-paced, growing operation of circa 30-45 air & ocean freight import and export specialists who are responsible for bookings including pricing, quotations, end-to-end shipping and customs documentation.
• Manage a small customs and documentation team responsible for customs clearance, booking, BL, pre-alerts, etc.
• Full branch/site P&L responsibility including HR development and staff training, alongside RTW, 1-2-1's and appraisals of a direct and indirect team of colleagues.
• Help create and update a rate matrix (along with the commercial team) for nominating carriers, hauliers, shipping lines, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
• Develop a 'best in service' relationship offering to ensure high levels of customer service are provided by the branch to a mixed client base.
• Top-level customer rate analysis on route guidance, whilst monitoring and securing allocations and operational efficiency.

The Ideal Candidate

The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Freight General Manager will have the following skills and experience:

• 5+ years experience in freight forwarding in either air, sea or road freight forwarding.
• Experience of managing teams of 25+ colleagues across freight forwarding, customs, and commercial development.
• History of leading and managing freight operations involving pricing, quotation and planning customer deliveries across road, air & sea freight.
• Desirable experience of managing teams of customs compliance operators.
• Proven history of developing freight forwarding commercial accounts.
• Commutable to Birmingham on a daily basis.

What's On Offer?

• 32 days annual leave.
• Branch bonus linked to profit which is uncapped.
• Car allowance of between £6k-£8k.
• Comprehensive company benefits account.
• Private family healthcare.
• Large opportunities to progress knowledge and job banding to a senior level.